How Smart Speakers Are Poised to Reinvent the Travel Industry
Harvard Business
AUGUST 7, 2018
Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. On many fronts, artificial intelligence-powered smart speakers and apps seem poised to become the world’s virtual travel agents. Worldwide, ownership exceeds 100 million units and is projected to reach 225 million by 2020.
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