Wells Fargo and the Slippery Slope of Sales Incentives
Harvard Business
SEPTEMBER 20, 2016
The CEO of Wells Fargo, John Stumpf, apologized in front of a congressional panel Tuesday , saying in a statement , “I accept full responsibility for all unethical sales practices.” ” That speaks to why they did this in the first place: To meet sales quotas and earn incentives. Will eliminating sales goals do it?
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