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The Barriers to Recruiting and Employing Digital Talent

Harvard Business

Finding digital talent is one of the biggest challenges facing companies today. These are the three biggest challenges we’ve seen: Integrating digital talent into the core business. However, one serious challenge that often arises with accelerators is how to integrate new talent into the core business.

Talent 30
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6 Organizational Culture Change Strategies

Organizational Talent Consulting

Southwest Airlines operates within an industry routinely made fun of for its poor customer service; however, it is known for the opposite. Talent management decisions can be viewed as a more subtle nuance to culture change because decisions are influenced by explicitly stated criteria and unstated value priorities. Bausch, A.,

Culture 76
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Do You Have an Aligned Risk Culture?

LSA Global

Examples include hospitals, airlines, healthcare providers, law firms, and road construction. Regardless of the amount of risk that you want employees to take, aligned risk cultures do not hoard information and ensure employees feel safe to raise concerns without fear of retaliation from managers.

Culture 36
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Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

Delta Airlines CEO Ed Bastian’s announcement that in-flight wi-fi would be free for loyalty members went over with flying colors, drawing hoots and rousing applause. The event, held live after a three-year hiatus, is so named because it focuses on the four pillars of experience management: customer, employee, brand, and product experience.

Report 26
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Consultant Ninja: The Curious Case of Equity Private, Part II.

Consultant Ninja

Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. Management Consulting. skip to main | skip to sidebar. Consultant Ninja. Tuesday, September 1, 2009. The Curious Case of Equity Private, Part II. Tuesday, September 1, 2009.

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Stop Comparing Management to Sports

Harvard Business

The message for managers is clear: this is the way to outcompete your business rivals; these are the traits that will bring you and your company commercial victory. Good management is not like a competitive sport. Good management is not like a competitive sport. Why sports metaphors are damaging.

Sports 28
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Automation Will Make Us Rethink What a “Job” Really Is

Harvard Business

Which jobs should remain within the company, and which should be accessed via talent platforms, or perhaps shared with peers, or even competitors? Let’s look at an example that most of us directly interact with for hundreds, if not thousands, of hours annually: the airline industry. What set of skills should companies invest in?