Technology Ain’t Going to Solve Your Problems
JUNE 26, 2017
I was at a conference for internet retailers two weeks ago and was overwhelmed by the software and hardware solutions promising to solve all their operational problems and turn their ecommerce businesses into a highly profitable, eight figure monsters. They’re lying. Technology is not, by itself, the answer. If you have a broken process and you add technology, all you get is a faster (and more expensive) broken process. Let’s say, for example, that you invest in hand-held scanners in a warehouse.