Successful Independent Consulting

DECEMBER 12, 2022

Your business anniversary is also a good opportunity for some social media exposure but I digress.) Subject: New rate policy for 2023 (or) Kicking off 2023: Upcoming Changes Dear Joe, As 2022 comes to a close, I’ve been doing some accounting and assessing my bandwidth for next year. Give your clients ample notice.

Policies 195

Policies Benchmarking Examples Consulting 195

Wakeman Consulting Group: Dave's Blog

MAY 11, 2023

The Power Framework, created by Dr. Kamal Munir, at the Judge School of Business at Cambridge talks about a strategy being good by how much power it gives to the organization formulating the strategy. Rising social media platforms like TikTok are dealing with their own issues. This is a strategy that isn’t likely to go places.

Advertising 59

Advertising Media Video Strategy 59

Business Consulting Agency

JULY 29, 2023

It involves a multi-dimensional approach that takes into account various factors, each contributing to a harmonious and effective strategy: 1. The digital landscape offers numerous avenues for reaching and engaging with customers, from social media and email marketing to influencer partnerships and content creation.

Retail 52

Retail Sales Advertising Trends 52

Organizational Talent Consulting

OCTOBER 31, 2022

Reactive workforce reductions, burn-the-furniture cost-cutting, and spray-and-pray strategies out of desperation have historically led to considerable losses. Implementation typically involves experimentation, analyzing the existing strategies, and creative experiential learning exercises. It is easy to find out what doesn't work.

Company 52

Company Leadership Case Study Case Studies 52

1 to 1

DECEMBER 16, 2022

Cost concerns are a growing CX priority in 2023 compared to 2022. Check out all the trends in our strategy guide, “ CX Trends for 2023: 10 predictions shaping the evolution of customer and employee experience.”). The post Digital engagement and employee experience are brands’ top priorities for 2023 appeared first on 1to1 Media.

Trends 48

Trends Talent Tools Strategy 48

Tsavo Neal

JANUARY 20, 2022

Daniel Siegel – Strategy Consultant My website is one of the cornerstones of my business and marketing strategy. SEO and content strategy), it would be confusing to my audience if I didn’t have a website. Some will use, for example, Medium, podcasts, YouTube, social media, etc.

Consulting 167

Consulting Case Study Case Studies Media 167

1 to 1

JANUARY 11, 2022

It’s that time of year—to take stock and reflect on the last 12 months and look ahead trying to predict what 2022 will bring. With 2022 on the horizon, though, that hasn’t been the case. What really happened: Despite the vaccine rollout, the pandemic continues to affect people’s—and businesses’—daily lives as we head into 2022.

Marketing 26

Marketing Tools Agile Company 26

1 to 1

AUGUST 31, 2022

In 2022, 70% of consumers opted in to receive texts from businesses, according to SimpleTexting’s 2022 Texting & SMS Marketing Report , yet just 55% of business owners and digital marketers texted their customers. Have a messaging strategy. Start (or get better at) texting them appeared first on 1to1 Media.

Comparison 26

Comparison Survey Sales Report 26

1 to 1

JULY 7, 2022

According to the 2022 Retail Personalization Index , 71% of consumers will shop more often with brands or retailers that personalize their communications. The post 3 ways retailers are combatting holiday season challenges this summer appeared first on 1to1 Media. Get the full story at the Customer Strategist Journal.

Retail 26

Retail Journal Tools Training 26

1 to 1

MARCH 21, 2022

2022, 68% of remote workers surveyed are comfortable returning to the office, compared to 46% in Feb. Here are 3 employee experience strategies to keep your remote and hybrid workforce engaged in 2022 while balancing a return to the office. Many workers ask, ‘why go back?’. This leaves the American workplace at a crossroads.

How To 26

How To Talent Meeting Survey 26

1 to 1

MARCH 2, 2023

Strategy, digital transformation “Companies have to be more strategic in their planning and investments,” she said, “and the data is also telling about how vendors must position themselves on price and service going forward.” The discount carrier now directs callers to its website, mobile app, social media, WhatsApp and chat. “It

Enterprise 26

Enterprise Airlines Video Media 26

1 to 1

FEBRUARY 2, 2023

With tens of thousands in attendance, people were ready to mingle, talk strategy, showcase their products, and sample the latest cutting-edge technology. Holiday spending at the end of 2022 was higher than the previous year, setting retailers up for a relatively strong 2023 – especially if inflation eases.

Retail 26

Retail Deloitte Productivity Small Business 26

Asamby Consulting

MAY 4, 2022

In early 2022, we conducted retrospectives for past client work (as you do in an agile team), and we've also found this pattern. Not all meetings are bad As we discussed in our post on the media-richness theory , having meetings is not per se a bad thing. Next, you need to develop a strategy for tackling the undesired behaviors.

Meeting 52

Meeting Tools Survey Productivity 52

1 to 1

JANUARY 18, 2022

Top customer service AI and automation trends for 2022 : Discover the trends and innovations for customers and employees with intelligent automation. 4 work-from-home resiliency strategies for the contact center : These takeaways focus on the strategies needed to weather uncertainty and maintain a healthy work environment.

Tools 26

Tools Trends eBook System 26

1 to 1

JANUARY 21, 2022

At NRF 2022: Retail’s Big Show , retailers and industry experts outlined the future of retail experiences and the challenges they face in meeting consumers’ raised expectations. 1. The post 3 ways retailers are adapting to higher customer expectations appeared first on 1to1 Media.

Retail 32

Retail Training Training Trends 32

1 to 1

MARCH 21, 2023

airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Stoker said during a briefing with analysts, media, and investors. “So The average 2022 college graduate expects a $104,000 salary in a first job, he said, a figure that’s nearly double the actual salary of $55,000.

Report 26

Report Healthcare Airlines Trends 26

1 to 1

JUNE 29, 2022

This year’s Forrester CX conference served as a backdrop for a deeper look at Forrester’s CX Index for 2022 , which revealed that CX quality dropped for nearly 20% of brands, the highest proportion of brands to fall in one year since the survey began.

Conference 29

Conference Culture Operations Metrics 29

1 to 1

DECEMBER 13, 2021

Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? Data is at the core of any customer experience strategy. What customer experience strategies and channels do we currently have in place?

Metrics 26

Metrics Tools Case Interview Strategy 26

Tom Spencer

JANUARY 27, 2023

In April 2022, Musk made headlines with his $44 billion acquisition of Twitter, the social media platform which allows over 330 million monthly active users to share and discover short-form content. Through its idiosyncratic founder, Tesla is also expanding its reach in communication, marketing, and data analysis.

Energy 88

Energy Sports Media Industry 88

MishTalk

MAY 29, 2014

Silicon Valley CEOs, many of whom are drawn from the ranks of Generation X, look with disdain on the good old boys network of their Wall Street counterparts and are eager to leverage the technologies they have developed to gain advantage in the marketplace over the older, more established titans of the media and telecommunication sectors.

Survey 78

Survey Banking Study Accenture 78

1 to 1

MARCH 14, 2022

Instead lead with customer experience strategy and design. The Chainalysis 2022 Crypto Crime Report , stated that cryptocurrency-related crime rose to $14 billion in 2021, up from $8.7 appeared first on 1to1 Media. But note, while implementing messaging is a sign of good-will it needs to be done purposely and strategically.

Financial 26

Financial Knowledge Base Education System 26

1 to 1

JANUARY 31, 2022

Consider these stats from TTEC’s 2022 CX Trends Report : 90% of customers expect consistent interactions across channels. It’s time to rethink first call resolution vs. first contact resolution appeared first on 1to1 Media. As consumers grow increasingly digital, they’re demanding omnichannel experiences from brands.

Metrics 26

Metrics Trends Company Media 26

Asamby Consulting

DECEMBER 15, 2021

Our service is far more complex to explain than other services like lead generation or paid media management. Niching down and productizing can be promising strategies for marketing or business development purposes, or for add-ons around our core-business - but Asamby stays a management consulting firm. Let me explain. Stay tuned.

Consulting 52

Consulting Management Sales Operations 52

Martinka Consulting

MARCH 9, 2022

First let’s look at a couple in the media and then some in business. We all have agendas, every one of us. Are you surprised there are bi-partisan bills to forbid members of Congress to actively trade stocks while in office (as they have access to “insider” information)? And speaking of vaccine agendas, follow the money.

Government 40

Government Course Media Research 40