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Front-Line To C-Suite | Inside The Heart and Mind of Former Disney COO and Experience Steward Jim MacPhee

Consulting Matters

Today, I'm chatting with one of my favorite executives of all time, Jim MacPhee, recently retired Chief Operating Officer and self-proclaimed Experience Steward for Walt Disney World Parks and Resorts. In January 2018, Jim was promoted to the role of Chief Operating Officer/Senior Vice President, Walt Disney World® Resort.

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1 Strategy to Avoid Tolerating Poor Performance

Organizational Talent Consulting

Research studies have linked effective performance management with positive individual and organizational outcomes such as increased productivity, decreased employee turnover intentions , reduced absenteeism, improved operational efficiency, reduced costs, and improved customer satisfaction. If you need to laugh, here is the video.

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Virtual Coaching is Inevitable but is it Effective?

Organizational Talent Consulting

Virtual coaching can include asynchronous communications, such as email and text messaging through a virtual coaching app, and synchronous such as voice and video communications, that provide immediate feedback with a coach. An excellent virtual coach has the ability to: Operate the tools and functions of collaborative technology.

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What's Servant Leadership?

Organizational Talent Consulting

Businesses need leaders able to take action amid economic uncertainty and operate effectively in a digital workplace with a diverse workforce. Evidence suggests that selfless love increases leader and follower commitment, yielding enhanced intrinsic motivation that amplifies workforce and business strategy alignment. & Voerman, E.

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Booz Allen Hamilton Interviews and Culture

Management Consulted

Just a few years later, in 2010, Booz Allen Hamilton went public and the Carlyle Group remains a majority shareholder. As for Booz & Company, it was purchased by PricewaterhouseCoopers and became Strategy& , a firm we covered in an earlier Firm Profile. Intelligence & Operations Analysis. Organization & Strategy.

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Booz Allen Hamilton

Management Consulted

BAH went public in 2010, and the Carlyle Group remains a majority shareholder. As for Booz & Company, they were purchased by PricewaterhouseCoopers and became Strategy& , a firm we covered in an earlier Firm Profile. Intelligence & Operations Analysis. Organization & Strategy. Information Technology.

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7 Data-Driven Characteristics of Teams that make Better Decisions

Organizational Talent Consulting

Using data enables organizations to optimize operations. The following video gives a real-world example from Google of how businesses can make better data-driven people decisions. Culture eats strategy for breakfast.” Testing and data collection enable leaders to fail fast and learn from making decisions. McGraw-Hill.

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