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Good Judgment Is a Competitive Advantage in the Age of AI

Harvard Business

But as we travel these technological leaps forward, there’s still a fundamental, longstanding capability every organization will need to realize AI’s true potential: judgment. He argued that judgment will be the real competitive advantage for organizations as AI systems rise to new common operating standard.

Travel 92
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Business Ecosystems: Building Stronger Connections

Tom Spencer

If you are an iPhone user, can you imagine moving to a mobile phone than runs on an Android operating system? Getting used to the new operating system would take weeks. Ecosystems bolster consumer loyalty to an unprecedented degree, which makes it much harder for competitors to induce customers to switch products.

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Health Systems Need to Completely Reassess How They Manage Costs

Harvard Business

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images.

System 37
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How Smart Speakers Are Poised to Reinvent the Travel Industry

Harvard Business

Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. On many fronts, artificial intelligence-powered smart speakers and apps seem poised to become the world’s virtual travel agents. How companies are using artificial intelligence in their business operations. Insight Center.

Travel 32
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Our Physical World Has Changed: Augmented Reality in Tourism

Tom Spencer

Augmented reality operates by transforming data and analytics into information and images which are overlaid on the real world. Trainees with AR assistance are 35% more time efficient than trainees using traditional 2D documentation, and 90% more likely to perform an operation correctly the first time. Reading Time: 3 minutes.

Tourism 88
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Sustainable Aviation: Emerging Trends and Opportunities

Tom Spencer

If the aviation industry continues down the path of high CO 2 emissions, what will happen when new aerospace markets open: sub-orbital travel, supersonic flight, and space hotels? Sub-orbital travel, popularized in 2021 by Jeff Bezos, Richard Branson, and Elon Musk, is projected to become a $3.5 Billion industry by 2027. Other Trends.

Trends 88
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What is consulting?

Tom Spencer

When people think of consultants, they tend to visualize professionally suited employees, degrees from the best schools, high pay-checks and fancy travel stories. Operations Consultants: Operations consultants are consultants who help clients improve the performance of their operations.