How Smart Speakers Are Poised to Reinvent the Travel Industry

Harvard Business

Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. On many fronts, artificial intelligence-powered smart speakers and apps seem poised to become the world’s virtual travel agents. If consumers start turning regularly to smart speakers for their travel needs, they could end up interacting less and less with traditional airline, hotel, and even online travel agency brands. A voice-enabled travel era.

Big Data's Impact on Holiday Travel

1 to 1

While many consumers are scrambling to purchase last-minute gifts, others are plotting and planning their holiday travel itinerary. But travelers aren''t the only ones preparing for the rush at the airport.

Distraction or disruption? Autonomous trucks gain ground in US logistics


As logistics goes digital, profound changes are coming to industry structure, operations, and profits. Insights on Travel, Transport & LogisticsIn the first of a series, we examine the impact of autonomous trucks.

Getting an Intricate Operation Back in Sync

Harvard Business

Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Service increasingly was hit or miss, and Forbes Travel Guide issued a preliminary rating that would have docked the restaurant a star.

The Hidden Benefits of Short-Term Business Travel

Harvard Business

Despite the inherent fatigue and the surface appearance of monotony, business travel can be more than just getting work done in a new location. First, traveling abroad can build your confidence. In fact, short-term travel can often test people more than long-term assignments.

Rolling Stones in Cuba: Glasnost

Consultants Mind

Their work is done in about fifteen separate facilities that operate in concert, but apparently semi-autonomously. Travel to Cuba. Learning cuba foreign aid obama TravelCuba Glasnost. This is HUGE news for the US, Cuba, and the world.

How Service Companies Can Earn Customer Trust and Keep It

Harvard Business

For example, the complexity of today’s airline operations, the emotional stressors in airline service for passengers and employees, and limited competition (four airlines control about 70% of the U.S. Customer service Operations management Branding Hospitality Travel Digital ArticleBeing perceived as unreliable or unfair is a sure way for a service company to lose the trust of its customers.

Consultant Ninja: Future Histories: Management Consulting Blog

Consultant Ninja

Typical of its down-to-earth management ethos, NetApp early on ditched a travel policy a dozen ­pages long in favor of this maxim: "We are a frugal company. NetApp profile , Fortune Best Companies to Work for 2009 Conceptually (to me), writing a future history makes a lot more sense than writing a strategic or business plan for a company/operating unit. skip to main | skip to sidebar. Consultant Ninja.

Health Systems Need to Completely Reassess How They Manage Costs

Harvard Business

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture.

How an Airplane Laptop Ban Would Expose Company Data to Espionage

Harvard Business

Millions of global travelers are anxiously awaiting the answer to this question. Aside from another terrorist group disrupting world-wide travel operations at a cost of hundreds of billions of dollars , the other big winners from an increased ban could be foreign intelligence services. million people, earning an average salary of $152,868, traveled to Europe on business in 2015. Much of this theft occurs while American business travelers are operating overseas.

Blockchain Will Transform Customer Loyalty Programs

Harvard Business

Loyalty programs have proliferated across travel, retail, financial services, and other economic sectors. See More Videos > See More Videos > All loyalty programs are vulnerable to a blockchain revolution, but the travel industry is perhaps the most at risk. In some cases, travel loyalty program points differ by journey component (flight, car rental, hotel, dining), leading to fragmented point collections. Marketing Technology Travel Digital Article

How Agile Teams Can Help Turnarounds Succeed

Harvard Business

Command-and-control systems work best when operations are stable and predictable, commanders have greater knowledge of operating conditions and potential solutions than their subordinates do, centralized decision makers can effectively handle peak decision volumes, and sticking to standard operating procedures is more important than adapting to change. Standard operating procedures fail because the situations are by definition nonstandard. Patrick Smith/Getty Images.

Crazy Airline Gobbledegook Nonsense

The Crazy Lives of Consultants

Why not just call it travel ? Operations - Another ridiculously common term inside aviation that has little meaning out in the real world is operations.

The Perils of Internal Disruption (Part 4)

Markovitz Consulting

But when it comes to internal operations at least, disruption is often both bad for business and for employees, because it causes unevenness in work. It made no sense for consultants traveling all the way from Japan to the United States to work with a company for just a half-day or a full day. “Disruption” has become another business buzzword that obviates the need for prudent, careful thought and consideration. If something is “disruptive,” then it must by definition be good.

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A New Hospitalist Model for Managing High-Cost, High-Need Patients

Harvard Business

For example, organizations such as CareMore have invested in “extensivists,” primary care physicians who travel to hospitals where CareMore patients are admitted and link the hospital stay with primary care. Operations Organizational structure Healthcare Digital Article

Tomorrow’s Factories Will Need Better Processes, Not Just Better Robots

Harvard Business

For instance, in the BMW plant in Spartanburg, South Carolina, processing a car through the paint shop is a 12-hour task, involving more than 100 robots, and requiring a vehicle in the paint assembly line to travel four miles within the factory before the process is complete. Clearly, there has to be a better way to paint a car, but to make that operation more efficient and take cost out will require the development of a new process. CSA Images/Mod Art Collection/Getty Images.

How Digital Health Care Can Help Prevent Chronic Diseases Like Diabetes

Harvard Business

One of the barriers to getting prediabetics to participate in these in-person programs is the time and expense required to travel to and attend them. Technology Business models Operations Healthcare Digital ArticleEric Frommelt/Getty Images. Diabetes is one of the most pervasive and expensive chronic diseases: It affects an estimated 30.3 million people in the United States and costs a staggering $245 billion per year to treat. In addition there are 84.1

When Roads Are Closed for Marathons, More Elderly People Die of Heart Attacks

Harvard Business

While this may seem small in absolute terms, it reflects a nearly 30% increase in travel time (the average travel time in our data was about 12 minutes). While our analysis of travel times focused on ambulances, 23% of the patients in our study arrived at the hospital by other means. Health Risk management Operations Digital ArticleOn April 17 th , Boston will host its 121 st annual marathon.

The Crazy Lives of Consultants: Quick! They Have Money! Propose.

The Crazy Lives of Consultants

Everyone knows consultants are driven by money, but most dont realize just how "coin operated" their firms can be. skip to main | skip to sidebar. Monday, March 18, 2013. Quick! They Have Money! Propose Something!

Women Consultants: Part 2 of Sex Among the Consulting Class

The Crazy Lives of Consultants

Worldly, coin-operated, and experienced. skip to main | skip to sidebar. Tuesday, April 16, 2013. Women Consultants: Part 2 of Sex Among the Consulting Class. Sex is a tricky subject, especially in a competitive and. personality-driven field like consulting.

15 Best Business Podcasts for Independent Consultants

Tsavo Neal

Podcasts make amazing listening material for commutes, travel, and listening for when you don’t feel like taking out a book. The show also features experts providing advice on topics such as insurance, contracts, travel, use of LinkedIn, and daily routines.

Giving Patients an Active Role in Their Health Care

Harvard Business

The patient journey becomes the operational backdrop against which patients, physicians, and other staff and caregivers must play their respective parts. Those who were highly engaged, however, pointed to a few key drivers: trust in leadership and the system, open communication and feedback, and an operationally effective work environment that allows them to deliver high-quality patient care. Operations Technology Organizational structure Business models Healthcare Digital Article

The Crazy Lives of Consultants: Cardboard: not for the homeless.

The Crazy Lives of Consultants

India Tour Operators Tours to India Travel Packages Deals Best Vacation Deals Travelling to India. Indian Travel. skip to main | skip to sidebar. Wednesday, June 22, 2011. Cardboard: not for the homeless anymore. i helped a client relocate to their new office space this week. the new workspace design is very cool and futuristic with an open feel and low cube walls. most people i spoke with loved the space, except for this guy: me: hi there!

Top Consulting Firms

However, they tend to have an intense lifestyle with lots of travel, face-to-face engagements, and long hours as a result. If you are interested in a career with a lot of travel, this could be a good place for you. LEK operates in an intense, associate-heavy case team structure.

CEO, Meet Your Customers

Joellyn Sargent

Your time is consumed with things like financing, board meetings, product decisions, operational considerations, legal issues…the list is endless. Incorporate occasional customer interaction with your existing travel schedule. When was the last time you spoke to a customer?

An Ex-Consultant’s Jump into the Start Up World

Management Consulted

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. I ended up traveling on a few projects with my friend Basel, an analyst who started the same day that I did. The more we thought about it, the more we thought we could build something that could really change how people travel. The travel ecosphere is one that consultants are very familiar with.

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Google Enters the Hotel Business, Takes on Advertisers Priceline, Expedia, and Trip Advisor


Google is adding more photos and reviews to its hotel listings, so they increasingly resemble those of travel search sites such as Priceline Group Inc. And it is more aggressively promoting its "hotel-price ads" that post room rates directly as travel-search sites do. The idea is to encourage travelers to plan more of their trips directly on Google. But the move is risky: Online travel agencies are among Google''s biggest advertisers.

Will long-term transformations threaten the consulting industry’s ability to hire top graduates?

Tom Spencer

There is some upside to this new way of working, to be sure: consultants on long-term transformation cases get highly operational experience – implementing strategy instead of dropping a deck over the wall before rolling off.

The Secret to Landing Six-Figure Consulting Projects with Dauwn Parker: Podcast #17

Consulting Success

We do that with taking a hard look at their operations, helping them streamline, optimize and choose the right technology to support those operations. We’re traveling to play tournaments at this point.

Examples of Concluding Your Case Interview (Part II)

Tom Spencer

Also, we noted that since the client has ancillary products that are already in the same market, they’ve got a lot of the key relationships with retailers and distributors already worked out and operated, so that seems like a big benefit.

Due Diligence by Management Consulting Firms

Tom Spencer

At the same time, management consultants will generally be brought in to look at the viability of the business, from a strategic and operational perspective. Table 1 – Framework for validating an M&A deal from a strategic and operational perspective.

Management Consulting versus Investment Banking

Management Consulted

Consulting compensates with perks that banking does not offer – from better travel allowances to more generous health and retirement packages. Travel. Consultants – depending on firm – travel anywhere from 25-75% of their time.

The Paths of Consultancy

Tom Spencer

Daryl Morey took the path less travelled, the path that began with academia and consultancy. Instead, he took on a job at the Parthenon Group as a principal consultant where he worked on a variety of strategic and operational improvement projects.

Job Hub: Virgin Group Jobs and Culture

Management Consulted

This group has a startling 300 companies in its portfolio in sectors ranging from travel, telecommunications, health, financial services, leisure, music, space travel, and renewable energy. The group’s travel-related operations, led by 51%-owned Virgin Atlantic Airways, are among its largest cash generators. Virgin Group also operates rail franchises in the UK and sells tour packages. .

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AlixPartners Interviews and Culture

Management Consulted

Sean Sternbach – Director of Operations – Pet Lodge Pet Resort. Even for such a high travel firm, which we’ll discuss below, they all seem to be so gosh darn chummy with each other. Travel – Now don’t get us wrong, warning a prospective consultant about travel is a bit like warning trainee surgeon that they may see blood once in a while. The travel here is tough, and long, and the hours aren’t easy. ALIXPARTNERS CONSULTING.

Consulting Exit Options

Tom Spencer

The benefits of this kind of arrangement for the consultant include less travel and a steady stream of work. Former consultants can land themselves strategy, marketing, operations, business development or management roles in large corporations like Amazon, Apple, Coca-Cola or Procter & Gamble. The benefits of working at a large corporate include better job security, less travel, and shorter work hours.

The Crazy Lives of Consultants: Please Tip Your Consultant.

The Crazy Lives of Consultants

Or, join with other parents on a group gift, such as a gift certificate to a restaurant, spa or bookstore Dog Walker A weeks pay Apartment Building Superintendent $20-$80 Elevator Operator $15-$40 Doorman $15-$80. skip to main | skip to sidebar. Thursday, December 11, 2008. Please Tip Your Consultant. Every year someone publishes a guide to tipping. Who knew that you were supposed to tip the garbage man?

An Unconventional Path: One Medical Student’s Journey Into Consulting

Tom Spencer

I knew that I would enjoy being in boardrooms and the office more than the operating room and clinic. His free moments are spent traveling and enjoying sporting events with his wife and daughter. Like most who find their way into medical school I was the prototypical student.

IoT Disruptions in 3 Industries and What You Can Learn From Them

Tom Spencer

These systems can broaden operational efficiencies and improve public and road safety. Australia’s size and the high costs associated with business travel have long been a thorn in the side of many businesses.

Revenue Roadblock

Joellyn Sargent

There are lots of ways that aspects of a business’s operations can interfere with the customer experience, preventing or inhibiting growth. Meet the business prevention department. It’s the place great opportunities go to die.

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