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Using the Right Performance Metrics: Watch out for P&Ls

Kates Kesler

Metrics serve as a powerful motivator and unfortunately, are often perfectly designed to drive sub-optimal results. In team sports, measuring vital, non-point metrics and de-emphasizing individual metrics is not a new concept. For a simple comparison, consider this sports team analogy.

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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

Grasp Servant Leadership principles, popularity, and payoff to begin to excel as a leader. With employee engagement and retention on a decline this leadership approach is long overdue. Robert Greenleaf first introduced the Servant leadership style in his 1970 essay, “The Servant as Leader.”

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How to Use Flow Metrics to See if Your Economies of Scale Offer Value, Part 3

Johanna Rothman

If you read the article above or any of the other articles you can find online, you might notice Economies of Scale focus on production—specifically manufacturing production. That's not product development—and that's the first place we get stuck with Economies of Scale thinking. Ignorance of the flow metrics.

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Why Character Matters in Leadership

Organizational Talent Consulting

Evidence from workplace studies on the benefits of character suggests that leaders with high character scores outperform others on company performance metrics. Leadership behaviors guide actions, but a leader's character determines how and if the leader acts. Great leadership is a combination of competence, character, and commitment.

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Leadership Tip #11: Substitute the Word Trust for Empower

Johanna Rothman

Why do managers persist in demanding teams use a “standard” board, or use “standard” metrics, such as velocity? Deployment theater: When the deployment team tests what the product teams created and sends the product back to the teams because the deployment team doesn't understand.

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LSA Global Delivers High Tech Sales Leadership Training

LSA Global

The sales force was being asked to shift from selling products and features to selling SaaS solutions across multiple product lines and service offerings in different geographies and sales territories. This included business sales training best practices for managing results-based sales metrics. Learn more about getting aligned.

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LSA Global Delivers APAC Sales Leadership Workshop for Technology Company

LSA Global

Being a High Performing Sales Manager Ensure sales team members are accountable to the defined processes and critical productivity metrics by identifying the sales KPIs necessary to achieve results and ensuring sales team members embrace the plan. Learn more about getting aligned.

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