How to Create Better Products With Much Less of a Backlog
Johanna Rothman
APRIL 18, 2024
See Flow Metrics and Why They Matter to Teams and Managers for why this happens.) Remember this: If your customers want to use your product, make it easy for them to do so. Because product problems cause several other problems: The customers have to decide if the aggravation of using this product outweighs the defects.
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