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Pricey! That’s What Watching Sports on TV is Going to Become! Also, UX v. Ticketmaster!

Wakeman Consulting Group: Dave's Blog

What did y’all think of yesterday’s webinar? Also, I’m doing my first in the new series of monthly webinars on brand management for professional service firms. Funding formulas have been changed with the arts receiving less direct government funding. Let me know by replying to this email. Check out the growing Dave shop.

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How to Succeed as a Management Consultant

The Consultants Peer Group

Yesterday I was a presenter on a national Zoom ‘webinar’ on the ‘High Cost of Ethics Lapses’ in the management consulting profession. PwC Australia sold their Government Advisory group with $300mn (AUD) annual billings for $1 (AUD). I was presenting on several of the very high profile, high-cost lapses that have hit the media.

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4 CX changes to prepare for as the public sector embraces the cloud

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These changes, while led by private industry, are now expected in government services as well. Many government agencies are being asked to add more digital channels, flexibility and speed to public-facing operations while also maintaining strict levels of security and compliance. How fast is your move toward cloud contact centers?

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Future Marketing Suggestions

Alan Weiss

Send your message in all media: blog, newsletter, video, podcast, teleconference, webinar, livestream—anything not requiring physical presence. Be sure to access the latest government programs and support. Err on the side of informing too many people. Emphasize the difference between “hunkering down” and keeping your head up.

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Did You Thrive the Pandemic?

The Fearless Marketer

Sanity is returning to our government. Did a ton of fun webinars including my Going Radically Virtual series. No conspiracy theories or excess vitriol. Still, it was a very hard year for news, as we all know. Voted by Mail?. And we were very happy with the outcome. Maintained our Sense of Humor?. Got Creative. Watch #1 here.

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YOU are Your Own Superhero!

The Fearless Marketer

This is what we expect of our government and our elected officials. We have the government we have doing things the way they do them. So, I don’t spend a lot of time and angst blaming the government. I’ve also been sharing those ideas in my Radically Virtual Webinars. ( But things are the way they are. They are a mess.

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More Information Than Ever

Martinka Consulting

Like a lot of you I’ve been on more webinars the last six weeks than I usually go on in six months to a year. The disaster recovery programs from the government are like automatic overdraft protection. And, there’s actually been some good ones. An interesting one was put on by Salesforce and featured Mark Cuban.

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