Tom Spencer

OCTOBER 31, 2020

From military grade and industrial robots to household ones, there is no doubt that many of our daily tasks will eventually be performed by them. Your level of performance at work will also depend on the context that you are operating in, which we might classify into 4 quadrants: Simple. Reading Time: 5 minutes. Complicated.

Emotional Intelligence 88

Emotional Intelligence Operations Data Healthcare 88

Management Consulted

MARCH 26, 2017

Although historically not known for consulting services (unless you were consulting – ahem, lobbying – government officials), strategy, operations, and even tech consulting have exploded inside and outside the Beltway in the last 10 years. – Washington, DC.

Oliver Wyman 100

Oliver Wyman Consulting Deloitte Bain 100

Tom Spencer

JULY 15, 2015

Industry vertical. Barriers to entry: Has it become easier for new competitors to enter the industry? Value chain analysis: Consider value chain activities: access to raw materials; operating capacity; inventory handling and distribution. To what extent do the activities contribute to operational performance?

Case Interview 60

Case Interview Operations Sales Analysis 60

Harvard Business

NOVEMBER 29, 2018

At Salt Lake City-based Intermountain Healthcare , ensuring the alignment of all these things to provide extraordinary care requires a constant regimented focus across our 23 hospitals, 170 clinics, and 850,000-member health insurance plan. On the business side, the escalation process has provided improved visibility into operations.

System 38

System Healthcare Metrics Operations 38

Harvard Business

OCTOBER 19, 2017

Southwest Airlines, for example, has figured out how to do well the two operational things that matter most: Keep more planes in the sky more often, and fill each of them up more, and more often, than anyone else. First, hospital operations are in many ways like airline and airport operations and transportation services.

Data 28

Data Airlines Transportation Operations 28

Organizational Talent Consulting

FEBRUARY 28, 2022

Research studies have linked effective performance management with positive individual and organizational outcomes such as increased productivity, decreased employee turnover intentions , reduced absenteeism, improved operational efficiency, reduced costs, and improved customer satisfaction. Consequences of Tolerating Poor Performance.

Strategy 52

Strategy Strategy Strategy& Engineering 52

Management Consulted

DECEMBER 6, 2015

One example is when the New York School’s system hired them to boost the efficiency of their school bus network, which they did, saving the city $12M. Industries. Healthcare. 2014) #14 – Largest Healthcare Management Consulting Firms. How HR adds Value During the Energy Industry Downturn. Tax Advisory.

Interviews 100

Interviews Culture Turnaround Case Interview 100

Management Consulted

AUGUST 1, 2013

At its start, Oliver Wyman capitalized on the deregulation of the financial services industry. After building a successful model in financial services, Oliver Wyman expanded to offer pure strategy consulting services to non-financial services groups and now has 2 internal divisions that operate relatively independently. Public Policy.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Management Consulted

OCTOBER 2, 2016

Note the diversity of industries Cornerstone Research works with, especially as many of these are quite specialized. Industries. However, the cases that these law firms are involved in can represent any industry imaginable, from telecommunications to manufacturing and everything in between. Accounting. Antitrust and Competition.

Interviews 100

Interviews Research Culture Case Interview 100

Harvard Business

DECEMBER 14, 2018

These relationships can create efficient new sales channels and powerful feedback mechanisms or unlock entirely new business models. The auto industry is a case in point. Alternatively, the company can operate in stealth mode by targeting customer segments that have been poorly served or ignored by traditional distributors.

Strategy 37

Strategy Strategy Strategy& Insurance 37

Tom Spencer

JULY 12, 2015

This will be of particular interest for students and recent graduates who are looking to pursue a career in the management consulting industry. North Highland: Our engagements focus on multiple functions and industries and we continue to see a fairly broad variety in all of these areas from our clients.

Travel 60

Travel Telecommunications Industry Consulting 60

Harvard Business

NOVEMBER 15, 2018

A case study for what such collaboration can look like is the healthcare sector in Qatar. Located in a 3,000-acre campus, Education City benefits the national healthcare sector by ensuring that the results of research are swiftly translated into patient care. Stakeholders Can Help Address Industry Gaps.

Education 35

Education Healthcare Research Tourism 35

Harvard Business

NOVEMBER 22, 2017

The acceleration of digital technology has enabled the disruption of many disparate industries. But that is about to change, as big data and the ability to crunch it will deliver actionable insights that will increase health care’s reach, efficiency, accuracy, and value. Four Steps for Digitalizing Healthcare.

Healthcare 28

Healthcare Data Deloitte Information Technology 28

Harvard Business

NOVEMBER 23, 2016

In healthcare, change is even harder than in most industries. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change.

How To 28

How To Healthcare Operations Leadership 28

Harvard Business

APRIL 17, 2017

How it will impact business, industry, and society. See More Videos > See More Videos > In order to understand how firms have systematically enhanced trust in applied AI, my colleagues Monika Hengstler and Selina Duelli and I conducted nine case studies in the transportation and medical device industries. Insight Center.

Case Interview 34

Case Interview Transportation Healthcare System 34

Consultant Ninja

JULY 27, 2009

Structural Driver: The organizations in the health care system operate inefficient operational structures. I fail to see the logic that the government will be more efficient at building operational structures than the private sector. the ability for insurers to deny insured individuals healthcare). at 8:21 PM.

Consulting 113

Consulting Insurance Insurance Oliver Wyman 113

Management Consulted

FEBRUARY 5, 2017

In the New York office, the industries McKinsey caters to are financial services, health care services, advanced electronics, aerospace and defense, and TMT (technology, media and telecommunications). Bainies in NYC work to support their clients on nearly every industry and across all ranges. headquarters in New York City.

Consulting 157

Consulting Deloitte Bain McKinsey 157

1 to 1

JUNE 1, 2021

It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Streamlining Efficiency. Industries that can particularly benefit from automation run the gamut: retail, healthcare, automotive, government, communications, travel and hospitality, financial services, and insurance.

Software 26

Software Turnaround Automotive ROI 26

Harvard Business

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. As I speak with industry executives, a common refrain is “I’ve done all the easy stuff.” Here are some examples of what will be required to change the operating culture: Contract rationalization.

System 36

System Management Nonprofit Operations 36

Epicflow

JANUARY 12, 2024

Check out our selection of events for project/resource managers, business leaders, and industry professionals, which will provide you with valuable insights into recent trends and challenges, networking opportunities, and contribute to your professional development.

Industry 52

Industry Automotive Pharmaceuticals Management 52

Harvard Business

NOVEMBER 7, 2017

In Boston, Partners Healthcare was blocked from acquiring three large suburban hospitals. When two separate firms with market power occupy successive positions in an industry value chain, both will try to earn a profit margin over their costs. Among hospitals, too, consolidation may have peaked. Evaluating vertical mergers is trickier.

Insurance 28

Insurance Insurance B2B Pharmaceuticals 28

Harvard Business

OCTOBER 8, 2018

With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. The result: The industry’s letter grade for the art of healing is more like a “C-” or even a “D.” Bryan Sexton of Duke University Medical Center.

Metrics 28

Metrics System Healthcare Culture 28

Harvard Business

NOVEMBER 6, 2018

Consumers can select one-click options to get their delivery within a specific timeframe, but are oblivious to the operational complexity that goes on behind the scenes to make it happen. Programs provided by Vitals , for example, offer consumers cash-back rewards when they select a lower-cost service or procedure such as an MRI or mammogram.

System 34

System Insurance Insurance Education 34

Harvard Business

OCTOBER 11, 2018

trillion on health care , or more than $10,000 per person, which is twice as much as any other industrialized country. a cataract operation can cost $200 or less, compared with $3,500 in the U.S. Ascension saved 10%–15% a year by aggregating all of those contracts and negotiating from the strength of the combined operation.

Nonprofit 28

Nonprofit Insurance Insurance Operations 28

Harvard Business

JUNE 1, 2017

No industry or sector is immune to hacking. At the beginning of 2017 Experian predicted that the health care sector would be the most heavily targeted vertical industry. The estimated loss to the industry is $5.6 These stats should be a wake-up call for the entire industry. billion per year. Insight Center.

Insurance 28

Insurance Insurance Financial System 28

Harvard Business

AUGUST 8, 2016

Nearly 65 million surgical operations were performed last year in the U.S., resulting in an estimated 200,000 deaths from complications or other post-operative issues. Older procedures required cutting large openings to operate on a patient (e.g., Waves of Innovation in Surgical Quality and Safety.

Operations 28

Operations Research System Culture 28

Management Consulted

OCTOBER 9, 2016

In the world Partridge inhabits, systems touching everything from healthcare to automotive production to fast food are inefficient, and worse, operating at the expense of the people who make them run. . Thus America’s two day weekends began. Ford was not only on the cutting edge of quality products, but also quality of life. .

Automotive 100

Automotive Efficiency Culture System 100

Harvard Business

NOVEMBER 5, 2018

Productivity in the United States’ health care industry is declining — and has been ever since World War II. Administrative and operational inefficiencies account for nearly one third of the U.S. This allows health care employees to devote more of their time to patients and focus on meeting their needs more efficiently.

Insurance 36

Insurance Insurance Efficiency Guidelines 36

Harvard Business

NOVEMBER 13, 2017

Much of the current thinking about new service-delivery models is based on the notion that cost and efficiency of care delivery can be enhanced by directing more patients to primary care. Just imagine the operational demand if primary care providers also had to actively monitor their patients’ health data between office visits.

How To 28

How To Insurance Insurance Travel 28

Harvard Business

OCTOBER 25, 2017

Today, Philips produces everything from automated external defibrillators to energy-efficient lighting for entire cities. Five years ago, with intensifying competition, the Philips board split the organization into three different companies: Consumer Health, Lighting, and Healthcare. It now has around 10,000 operating projects.

Productivity 28

Productivity Tourism Sales Fashion 28

Harvard Business

MARCH 19, 2018

Industrial companies figured this out 50 years ago. It takes more design time to create a care model that builds in quality and efficiency, but without that work upfront, the technology doesn’t matter and, in fact, only increases costs. The safety and quality results in those industries is second to none.

System 35

System Automotive Data Information Technology 35

Harvard Business

JUNE 24, 2016

I made the journey to attend a health care confab where Don Berwick, the former head of the Institute for Healthcare Improvement, based in Cambridge, Massachusetts, was delivering the opening lecture. Adapt to the new philosophy of the day; industries and economics are always changing.

Management 39

Management Education System Productivity 39

Progressus

OCTOBER 25, 2023

You know, those same disruptive forces redefining all sectors from manufacturing and retail to healthcare and tech. And it’s that “rapid pace of change” that’s currently redefining the professional services industry as we know it. We’re talking digitization and the shift toward data-first business strategies.

Data 52

Data Agile Tools Talent 52

Harvard Business

JULY 20, 2017

The innovation alone is a herculean task, but imagine being that upstart pioneer trying to develop the technology, while at the same time going up against entrenched, powerful competitors with deep industry knowledge, assets, and channels who’ve been around for a hundred years or more. This is an incredible moment for innovation.

Productivity 45

Productivity Automotive Industry Healthcare 45

Harvard Business

MAY 10, 2018

The field of health AI is seemingly wide—covering wellness to diagnostics to operational technologies—but it is also narrow in that health AI applications typically perform just a single task. AI also holds promise for helping the health care industry manage costly back-office problems and inefficiencies.

Insurance 28

Insurance Insurance Analysis Efficiency 28

Harvard Business

APRIL 20, 2017

In doing research on multinational operations in the Middle East and Africa, we’ve learned that companies are well aware of how President Trump’s foreign and trade policies could affect their businesses there. billion people, makes the region an exciting expansion opportunity for multinationals across industries.

Government 31

Government Efficiency Policies Operations 31

Harvard Business

MARCH 21, 2018

Consider three issues that get a lot of attention: the use of medical records, the “human touch” in medical care, and the future of jobs in the industry. But in many cases, convenience and efficiency trump personalized care. On balance, are people more glass half-full or half-empty? Consumers Want What Works.

Accenture 37

Accenture Survey Tools Data 37