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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

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Why you need a COO or operations manager

Asamby Consulting

Why you need a COO or Operations Manager. Either their operations have grown quite a bit or they are in the midst of growing. Many founders and CEOs ask us this question: Do I need an operations manager? But there are a few questions: Why is it necessary to hire an operations person? We answer with a resounding yes.

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Which Sales Questions Build Rapport with Customers?

LSA Global

Almost every business sales training program teaches how to ask effective sales questions. You need to know how sales questions build rapport with customers. A Realistic Sales Scenario Edward, a consulting firm executive, is in his first meeting with Chelsea, who sells enterprise software. But be careful. What Happened?

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The Price is Right: Decoding the Art of Product Pricing

Tom Spencer

From entrepreneurs putting a new product on the market to executives at a public company revamping a product line, effective pricing is a key pillar of any successful sales and marketing strategy. This is achieved by striking a balance between setting prices that attract customers while maximizing profitability from sales.

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The Perils of Internal Disruption (Part 2)

Markovitz Consulting

But when it comes to internal operations at least, disruption is often both bad for business and for employees, because it causes unevenness in work. This week I’d like to address sales incentives and volume discounts. It read the increased sales as a sign that consumers had started to like green cars, and ramped up production.

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7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked. At Cummins, Inc.,

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How AI Is Changing Sales

Harvard Business

Based on research for my book Sales Ex Machina: How Artificial Intelligence is Changing the World of Selling , here are five specific areas where AI algorithms can be leveraged to help your business grow by helping your sales team sell more: Price Optimization: Knowing what discount, if any, to give a client is always a tricky situation.

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