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Evaluating ROI on Your Company’s Learning and Development Initiatives

Harvard Business

Historically, the challenge with implementing learning and development programs has been the difficulty in quantifying the impacts on organizational performance. Leaders can use an approach called balanced benchmarking, borrowed from operations management, to conduct a needs assessment and apply training where it can be most effective.

ROI 80
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J. Jeff Kober’s Insider Secrets Behind Disney’s Performance Excellence

Consulting Matters

Jeff is the President of Performance Journeys, a training and development group devoted to improving performance and learning in the workplace. He is also CEO of World Class Benchmarking, where he provides a programming series that benchmarks many of America's greatest organizations, such as Nordstrom, Ritz-Carlton, and Disney.

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Understanding ISO 20700: Elevating Your Management Consultancy

Effective Managers

ISO 20700, developed by the International Organization for Standardization (ISO), is the first global service delivery standard specifically designed for management consulting services. It’s about setting a global benchmark for how consulting services should be offered and delivered. What is ISO 20700?

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From Expert to Trusted Advisor: The Role of ISO 20700 in Management Consulting

Effective Managers

In this blog, we’ll explore how ISO 20700 training can be a game-changer in your journey from being an expert to a trusted advisor. Establishing a Global Standard of Excellence ISO 20700 sets a global benchmark for management consulting services, providing a comprehensive framework for excellence.

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Is Your Staff Cross-Trained?

Peter Stark

With the pandemic, it brought out a need more than ever for employees to be cross trained with employees working in remote, in office, in quarantine, or out sick. Organizations in Peter Barron Stark Companies’ Best of the Best Benchmark are consistently rated higher in the competencies of cross-departmental teamwork.

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Why ISO 20700 Matters: The Future of Management Consulting

Effective Managers

Pioneering a Global Benchmark ISO 20700 is groundbreaking as it establishes a global benchmark for delivering management consultancy services. This commitment to continual development ensures that consultants are always striving to better their services, adding more value to their clients.

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Enhancing Consultancy Services with ISO 20700 Guidelines

Effective Managers

This global benchmark is particularly crucial in an increasingly interconnected world where clients expect consistency and excellence regardless of geographical boundaries. To complement the checklist, ICMCI offers specialized training programs delivered by accredited trainers.