Harvard Business

SEPTEMBER 23, 2016

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

Metrics 28

Metrics Retail Sales Automotive 28

Harvard Business

SEPTEMBER 29, 2023

It’s a forward-looking metric based on the classic momentum equation: current inventory x rate of inventory change. And now, the high-tech industry is feeling the weight of a volatile market that has led to excess component inventory. Measuring inventory momentum can help leaders address the problem.

Metrics 90

Metrics Financial Industry Marketing 90

BCG

OCTOBER 12, 2016

Article Wednesday, October 12, 2016. As we demonstrated in the first article in this series, technology plays a vital role in boosting company performance. See “Why Technology Matters,” BCG article, September 2016.) See “Why Technology Matters,” BCG article, September 2016.) Their skepticism is misplaced.

Metrics 40

Metrics Productivity Operations Examples 40

BCG

OCTOBER 19, 2016

Article Wednesday, October 19, 2016. This is the third in a series of articles on technology economics. In the first two articles in this series, we explored the strong relationships among technology spending, corporate profits, GDP, and productivity.

How To 40

How To Metrics Tools Operations 40

Martinka Consulting

OCTOBER 23, 2019

On August 26, 2019 the WSJ had an article about how CEO pay is often much higher than disclosed (due to stock appreciation and clauses that escalate compensation). I’m working on a potential deal where the owner (and his advisors) setup five companies, two operating, one management, one for real estate, and one for equipment.

Financial 40

Financial Cash Flow Real Estate Metrics 40

Harvard Business

APRIL 5, 2017

While a laudable effort in principle, measuring a company’s tendency to make myopic operating and investing decisions is fiendishly complex. But the other indicators probably pick up legitimate differences in how companies in the sample operate, as opposed to whether they are myopic. Corporate culture.

Metrics 30

Metrics Study Cash Flow McKinsey 30

Harvard Business

DECEMBER 13, 2017

Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” Defining and tracking success metrics. Core Competencies.

Productivity 28

Productivity Management Engineering Case Interview 28

Harvard Business

MAY 8, 2018

Our research , which focused on CEO succession in the American health care system, examined the impact of CEO succession on productivity and efficiency. The result of frontier analysis is an index for each firm describing its efficiency at transforming inputs into outputs relative to the best performers operating at comparable scale.

Study 28

Study Productivity Efficiency Analysis 28

Progressus

NOVEMBER 9, 2023

For those companies, project accounting is one component of several operational mechanisms used in controlling projects, maximizing project profitability, and ensuring customer satisfaction. The Project Wizard seamlessly handles both a straightforward task structure and a multifaceted project increasing productivity and control.

Resources 52

Resources Report ROI Data 52

Harvard Business

APRIL 6, 2017

Similarly, Facebook doesn’t specialize in purveying journalism, even though almost every news company posts articles on Facebook. It’s proven hard to solve these problems partly because of metrics: It’s hard to identify and measure the factors that lead to high-quality information or connection. Siegler at G.V.,

Media 36

Media Metrics eBook Software 36

Harvard Business

MAY 24, 2016

But it’s important to remember what comes between the motivated employee and the satisfied customer: the innovative product or service that the employee creates and the company sells. With the rapid development of the Internet of Things , incorporating up-to-the-minute digital technology has become critical to its product innovation.

Metrics 44

Metrics Survey Software Operations 44

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 38

System Healthcare Metrics Operations 38

Harvard Business

NOVEMBER 6, 2018

One type of data scientist creates output for humans to consume, in the form of product and strategy recommendations. Data science for humans: the consumers of the output are decision makers like executives, product managers, designers, or clinicians. They are decision scientists. They are modeling scientists. What is the output?

Data 45

Data Engineering Software Metrics 45

Harvard Business

SEPTEMBER 11, 2017

Your #1 focus at this stage is product-market fit. Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. What to do. What not to do. What not to do.

Metrics 48

Metrics Engineering Efficiency Operations 48

Harvard Business

AUGUST 3, 2018

In a recent HBR article , we claimed that modern digital companies such as Uber, Facebook, and Alphabet play an increasingly important role in the economy, but their financial statements fail to capture company’s main value drivers. The company’s first revenues indicate the acceptance of its product or services by customers.

Financial 28

Financial Report Company Metrics 28

Harvard Business

OCTOBER 25, 2018

In this article, we will focus mostly on firms, but with some brief commentary on sectors and cities at the end. To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The link between superstar firms, sectors, and cities is complex.

Industry 43

Industry Company Metrics Real Estate 43

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. When Bernstein hid a set of production lines from managers’ view, the performance of employees on those lines increased by 10% to 15%. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects.

Metrics 44

Metrics Engineering Operations Sales 44

Harvard Business

NOVEMBER 7, 2017

Salespeople see the world as prospects and products, offers and opportunities. The fourth gap between strategy and execution is in measurement and metrics. The assumption is that financial measures like cost and revenue are sufficient metrics to measure progress. To a marketer, sales is a channel for reaching their audience.

Strategy 42

Strategy Strategy Strategy& Metrics 42

Harvard Business

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Other financial and operating indicators showed similar disparities. The broad deployment of digital technology requires rethinking both business and operating models. for leaders and 3.2% for laggards.

Company 28

Company Operations Data Benchmarking 28

Martinka Consulting

FEBRUARY 5, 2020

An interesting title of an article about how the author helps his company’s clients, isn’t it? By being larger you can reduce most or all of the following: Customers Employees Management abilities Product Owner. An ideal situation is where there are some overlapping products, so there is some continuity and synergy to be achieved.

Cash Flow 40

Cash Flow Small Business Sports Talent 40

Harvard Business

JUNE 14, 2016

But to me, the most fascinating thing about the whole initiative is the organizational mindset shift it’s creating: a realization about the value of getting smarter about how — and where — operations use energy. Operations in a Connected World. This black box approach can’t last. Insight Center.

Energy 28

Energy Company Operations Metrics 28

Harvard Business

JUNE 8, 2018

In our recent HBR article , we argued that financial statements fail to capture the value created by modern digital companies. Digital companies, however, consider scientists’ and software workers’ and product development teams’ time to be the company’s most valuable resource.

Financial 29

Financial Report Cash Flow Metrics 29

Harvard Business

DECEMBER 1, 2016

They look at their business as platforms, not just as products and services. One large media organization faces large incumbent players and operates in a market that is growing quickly. Geographic business units are responsible for hiring the right people, selling their products, and provisioning new customers.

Leadership 28

Leadership Metrics Operations Culture 28

Harvard Business

MARCH 2, 2018

The resulting wellness-focused “ OB Nest ” integrated care model for low-risk pregnancies, now implemented within obstetrics and gynecology at Mayo, reduces patient visits while improving satisfaction (see an HBR article on OB Nest here.). Establishing appropriate performance metrics and assigning attribution. Challenges.

Healthcare 36

Healthcare Metrics Engineering Financial 36

Organizational Talent Consulting

JULY 17, 2023

This article explains the role of culture in M&As, cross-cultural issues, and the proven practices of creating a shared culture intentionally. UNDERSTANDING THE LOCAL CULTURAL CONTEXT Today many industries and organizations operate on a global scale. HOW TO READ THIS WHITE PAPER This white paper has five sections.

Culture 52

Culture Resources Tools Leadership 52

Kates Kesler

AUGUST 29, 2012

This article highlights the operational challenges created by the most common organization design used by HR departments—the business partner model—and presents an emerging model— the solutions center—that is intended to address these flaws. As businesses become more complex, so must the HR organizations that support them.

Resources 50

Resources Efficiency Talent System 50

Harvard Business

FEBRUARY 22, 2017

Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. It’s not surprising that the metric figures prominently on a service rep’s scorecard. Why is average handle time such a bad metric for service? Enabling this type of climate is hard work.

Metrics 34

Metrics Video Fashion Report 34

Harvard Business

AUGUST 30, 2018

They reached out to us because we wrote a book describing how these performance outcomes would be improved with an operating model that increases motivation.). Prior to this pilot, the operating model of the stores was focused on creating emotional and economic pressure to drive performance. Focus on Learning, Not Pressure.

How To 39

How To Retail Productivity Sales 39

Harvard Business

NOVEMBER 22, 2017

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?

Strategy 28

Strategy Strategy Strategy& Company 28

Harvard Business

SEPTEMBER 19, 2017

Metrics Are Not Your Friends. A growing body of evidence shows that ethical companies outperform financially over time , but trying to translate such a broad finding into the short-term planning metrics used by most businesses is perilous. They are less subject to short-term operational pressures, and accordingly less risk-averse.

Ethics 49

Ethics Metrics Energy Financial 49

Harvard Business

MARCH 31, 2017

After all, if you’re trying to sell a product or strategy, you need to be able to demonstrate that it is both practical and high margin. The most important concepts to grasp are “how to measure profitability, EBITDA, operating income, revenue, and operating expenses,” he says. ” Focus on key metrics.

Finance 28

Finance Balance Sheet How To Metrics 28

Harvard Business

NOVEMBER 12, 2018

The goals include eliminating poverty, offering affordable and clean energy, achieving gender equality, protecting ecosystems, increasing responsible consumption and production, and much more. And at many companies, sustainability efforts are measured with well over 10 internal metrics.

How To 37

How To Metrics Survey Energy 37

Harvard Business

JUNE 23, 2016

While technology can certainly improve operational performance, the idea that it can replace a sound strategy is a dangerous delusion. Algorithms are not agnostic, but tend to favor certain types of articles over others. Managing for Metrics Rather than Mission. The Downside of Data. Eyeballs Instead of Experiences.

Data 31

Data Journal Media Video 31

Harvard Business

MAY 3, 2018

There was no need to make a telephone call to a distant operator; all the farmer needed to do was log in and order. Farmers, alone for hours on end in the fields driving their tractors, looked forward to calling the operator to place their orders. The transactional layer can be found in most products and services.

Case Interview 28

Case Interview Metrics Operations Strategy 28

Harvard Business

FEBRUARY 5, 2018

Practically every organization today has a set of core values that ideally function as the “operating instructions” of the company. Several words always come up in practically every discussion, no matter if the company is a large enterprise or a small business, B2B or a B2C, product or service, new or established.

Ethics 51

Ethics B2C B2B Company 51

Harvard Business

JUNE 7, 2016

Conventional wisdom would seem to suggest that companies have no incentive to lengthen the life cycle of their products and reduce the revenue they would get from selling new goods. Operations in a Connected World. For the most part, consumers control what happens to a product. Insight Center. Sponsored by Accenture.

Company 28

Company Apparel Retail Metrics 28

Harvard Business

DECEMBER 7, 2017

Among other things, there is growing demand from both retail and institutional investors to align their capital with better environmental and social outcomes, and more resources going into index fund or quasi-indexing products. In both cases, social and environmental metrics matter for the business’s financial success.

Chemicals 28

Chemicals Industry Metrics Financial 28