article thumbnail

The Barriers to Recruiting and Employing Digital Talent

Harvard Business

Finding digital talent is one of the biggest challenges facing companies today. These are the three biggest challenges we’ve seen: Integrating digital talent into the core business. However, one serious challenge that often arises with accelerators is how to integrate new talent into the core business.

Talent 30
article thumbnail

Do You Have an Aligned Risk Culture?

LSA Global

Risky Corporate Cultures Compared to companies that want to mitigate risk, companies with a risky corporate culture celebrate taking chances, have formal processes and systems to create deliberate risk taking, and release new products and services broadly before all problems are resolved.

Culture 36
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

Delta Airlines CEO Ed Bastian’s announcement that in-flight wi-fi would be free for loyalty members went over with flying colors, drawing hoots and rousing applause. The event, held live after a three-year hiatus, is so named because it focuses on the four pillars of experience management: customer, employee, brand, and product experience.

Report 26
article thumbnail

6 Organizational Culture Change Strategies

Organizational Talent Consulting

Southwest Airlines operates within an industry routinely made fun of for its poor customer service; however, it is known for the opposite. Talent management decisions can be viewed as a more subtle nuance to culture change because decisions are influenced by explicitly stated criteria and unstated value priorities. Bausch, A., &

Culture 76
article thumbnail

Consultant Ninja: The Curious Case of Equity Private, Part II.

Consultant Ninja

Question 1: What compels someone as talented, as motivated, as professionally successful as Equity Private to invest such a huge volume of time in such a narrow pastime as tearing other people down via snark? Productivity. (6). My questions arent meant to mock her, or to be snarky myself. of nights) AMEX Charges: $83,296. Consulting.

article thumbnail

Multi-Faceted May Equal Multi-Stupid

Henman Performance Executive

Everyone wants lower cost airlines, but unless the airline has done its homework, chances are it will end up in a low-cost war with Southwest and lose its uniform shirt. Exceptional performance starts with talent, but then the discipline to develop the talent takes over and explains ultimate excellence.

article thumbnail

The Barriers Big Companies Face When They Try to Act Like Lean Startups

Harvard Business

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. Show customers barely-working products with rough edges?

Company 28