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United Airlines, What Were You Thinking?

Melissa Agnes

When a passenger was physically and brutally dragged from his seat aboard United Airlines’s flight 3411 earlier this week – and when the footage of this scene went viral around the globe – the airline’s crisis response was shameful on multiple levels. Looking To Hire A Crisis Management Keynote Speaker?

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Sustainable Aviation: Emerging Trends and Opportunities

Tom Spencer

Aerospace is one of the fastest growing markets. While both the size of the market and its growth rate are both large, so is its carbon footprint. The Aviation Market. Ever since the Wright Brother’s famous first flight in 1903, the aviation market has gone nowhere but up. per year over the same period. Carbon Credits.

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The Trend Is Your “Friend”

CaseInterview.com

I’m not a banker nor an asset manager, so I can’t vouch for its validity in that context. However, I think that, in a recession, this concept has a lot of value in terms of managing one’s career or business. You can choose to go “with” the change in market demand or go “against” it. Can we adapt to that market demand?”.

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Defense, then Offense

CaseInterview.com

The reason this occurs is that these two things happen in a recession: First, some opportunities get destroyed (think: airlines, hotels, restaurants). Second, new opportunities emerge or grow dramatically (think: video conferencing, delivery services, telemedicine, PPE). Sometimes, you get lucky because the market moves toward you.

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Wrap Up Post from Issues Management Workshop at #CPRS2014

Melissa Agnes

Making communications between your organization and its stakeholders more personal and memorable is so important – for marketing, brand awareness and crisis preparedness. There are two reasons that made “United Breaks Guitars” a crisis for United Airlines, rather than an issue: Remember! Learn more here.

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To Change Your Strategy, First Change How You Think

Harvard Business

The airline industry is a cautionary tale of what happens when companies emulate new business models without bringing over the associated mental models. For over 40 years, Southwest Airlines has been a disruptive force in the airline industry, creating an entirely new category and a record 43 consecutive years of profitability.

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Minto Pyramid Principle

CaseInterview.com

Example 2: Carlsberg wants to enter the Italian market shall they do this? Hypothesis 1 – Carlsberg should enter the Italian market. Hypothesis 1.1 – The Italian market is attractive. Hypothesis 1.3 – Carlsberg has the capability to enter the market. Hypothesis 1.4 – There are no significant risks/impact.