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Stale Content: Are You Driving Your Clients Away?

Chad Barr

This projects an image of stagnation, a lack of innovation, and, most detrimentally, a perceived indifference towards their clients. Eroded Client Trust: Perceived lack of innovation and new insights can weaken client trust. Marketing and leadership expert Seth Godin’s prolific publishing and innovative insights.

Tools 52
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How SMEs can welcome the decade of Organizational Culture

Asamby Consulting

The Business Dictionary defines organizational culture as: “ The values and behaviors that contribute to the unique social and psychological environment of an organization.” The K-waves (or Super Waves) refer to cycles, lasting about 40 to 60 years, experienced by capitalist economies, and brought about by technological innovation.

Culture 59
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3 Steps for Engaging Health Care Providers in Organizational Change

Harvard Business

One of the hardest things about introducing innovation or change in organizations is getting people on board. This is especially true in health care. For many staff, physicians, and nurses, these changes mean less time healing patients and fostering wellness — the reasons they became health care professionals.

Data 30
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Putting Humans at the Center of Health Care Innovation

Harvard Business

The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. An alternative emerging at healthcare institutions worldwide is human-centered design and co-creation, a set of approaches that can accelerate and humanize healthcare innovation.

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Building a Culture of Transparency in Health Care

Harvard Business

In health care today, the conversation around transparency centers on the consumer. Health care providers must respond with as much information as possible to ensure appropriate care is delivered, quality and safety are top of mind, and patients and their care team can make thoughtful care decisions.

Culture 31
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How One Nonprofit Is Expanding Health Care for the Uninsured

Harvard Business

trillion on health care , or more than $10,000 per person, which is twice as much as any other industrialized country. If the Affordable Care Act unravels in the near term, the number of insured could creep back up to 50 million, the level in 2009. Insight Center. The Future of Health Care.

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Bureaucracy Is Keeping Health Care from Getting Better

Harvard Business

Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. Insight Center. Transforming Health Care. How leading providers are delivering value for patients.

System 28