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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

He's a great leader, and I promised through this "favorite executive series" that I would use my show to offer insight into the hearts and minds of great leaders so that you can be more effective in creating marketing messages and copy that resonate with them. Why you need to create a system to be a person of your word. Lee Cockerell [link].

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Defense, then Offense

CaseInterview.com

The reason this occurs is that these two things happen in a recession: First, some opportunities get destroyed (think: airlines, hotels, restaurants). Sometimes, you get lucky because the market moves toward you. Other times, you have to find where the market has shifted toward. economic history. This is playing “defense.”.

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How Our Hotel Used Data to Make Our Laundry Service Glamorous

Harvard Business

In early 2016 some numbers surfaced at a few of the Dorchester Collection’s luxury hotels that caught leadership’s attention: Complaints about our laundry service were on the rise, as was the cost of compensating guests for damage to their clothes. One hotel had to replace a fabulously expensive Givenchy evening gown.

Hotels 28
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An Ex-Consultant’s Jump into the Start Up World

Management Consulted

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. As we were talking, we started thinking that we could really improve the hotel experience, That sort of hit us on the head and we just couldn’t stop thinking about it.

Hotels 100
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Want more consulting clients? Here's how to find them.

Consulting Matters

In fact, that's a recipe for failure over the long-term as this approach will guarantee your market positioning as an "extra pair of hands" and "trading time for money" commodity. How do you feel if your client gives you a free overnight to stay at one of their hotels to get a flavor of their customer service experience?

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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

In 2001, Michael hired a no-name like me after an informational interview to become the Associate Marketing Director for GIA Publications. He entrusted me to craft my own job, manage my own way of doing things, and develop and refine systems for various marketing jobs, from trade show exhibits to catalog publishing.

Hotels 52
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Job Hub: Airbnb Jobs and Culture

Management Consulted

Funny enough, the idea for Airbnb came about because the founders had trouble making rent, and in a desperate attempt to solve the problem they decided to throw up a website and market the extra space in their kitchen and living room to conference attendees visiting San Francisco who could find no room elsewhere. Interview Tips & Tricks.

Culture 100