Johanna Rothman

MARCH 30, 2020

If you're creating products of any kind—especially software products—you've got a team sport. Successful software product development is about how well the team learns together. As a manager, while you might have a bunch of metrics, most of those measures don't help you manage. ( What the card represents is progress.

Management 92

Management Agile Metrics Video 92

Prudent Pedal

JULY 27, 2021

How firms use ESG to position their businesses is of strategic importance to a firm’s brand, demand generation, client relationships, recruiting, and culture. According to Forbes, “The Davos Manifesto highlighted a set of 22 quantitative core ESG metrics and then added a more advanced phase two aspirational set of 34 metrics.

Metrics 76

Metrics Deloitte Government Trends 76

Business Consulting Agency

OCTOBER 26, 2023

Evaluate the performance metrics, analyze the conversion rates, and review the customer engagement data to gain a comprehensive understanding of the strengths and weaknesses of the existing marketing strategies and initiatives.

Marketing 52

Marketing Consulting ROI Trends 52

Johanna Rothman

MARCH 30, 2020

If you're creating products of any kind—especially software products—you've got a team sport. Successful software product development is about how well the team learns together. As a manager, while you might have a bunch of metrics, most of those measures don't help you manage. ( What the card represents is progress.

Management 52

Management Agile Metrics Video 52

Consulting Matters

DECEMBER 16, 2022

It includes: HR practices such as training, staffing and communication, performance metrics and rewards, and performance management and coaching. All three create the culture and work environment. And they don't see the impact on culture and environment, especially if leaders are not thoughtful in their decisions and communication.

Consulting 156

Consulting System Sales Meeting 156

Tom Spencer

MARCH 17, 2018

Artificial intelligence (AI) refers to the autonomous intelligent behaviour of software or machines that have a human-like ability to make decisions and to improve over time by learning from experience. Thus, in this post we will focus on the application of this particular technology in strategic planning. What is AI? Where do we want to be?

Data 87

Data Case Interview Financial Tools 87

Harvard Business

NOVEMBER 6, 2018

These data scientists design, define, and implement metrics, run and interpret experiments, create dashboards, draw causal inferences, and generate recommendations from modeling and measurement. Data science for machines: here the consumers of the output are computers which consume data in the form of training data, models, and algorithms.

Data 46

Data Engineering Software Metrics 46

Successful Independent Consulting

FEBRUARY 2, 2017

Examples: Result was the smooth implementation of new expense-reporting software to 1,200 global employees, including the elimination of paper and faxing. 6 new global process owners clearly identified and now accountable for monitoring process metrics to support the shift to a continuous improvement culture.

Consulting 150

Consulting Examples Case Interview Fashion 150

Harvard Business

AUGUST 24, 2016

Whether you’re a corporation, a nonprofit or a government agency, chances are that your approach to customer relationships at a system-wide level begins and ends with CRM (customer relationship management) software — yet its implementation rarely does much to foster real relationships. Insight Center. Measuring Marketing Insights.

Metrics 28

Metrics Software Sales Tools 28

Harvard Business

JUNE 6, 2017

We live in a culture of “yes.” But here’s the trouble with having a corporate culture built around likability: When people are afraid to turn down noncritical projects, good ideas get smothered. I worked with a software development company in which the CEO came up with a new product feature on a weekly basis.

Metrics 53

Metrics Culture System Course 53

Harvard Business

MAY 17, 2017

” Beyond the usual financial metrics, JetBlue also measures the strength of its culture and the quality of its experience. By contrast, Tesla’s technology mindset has it thinking in terms of software releases and downloads rather than model years and shipments. But the Model S gets faster and better.”

Airlines 51

Airlines Strategy Strategy Strategy& 51

LSA Global

MARCH 1, 2019

It is rarely enough to just look at the financial implications; you need to look at the big picture effects in terms of your marketplace, strategy, culture and talent. You need to have the right organizational structures , workplace culture, people, systems and processes to execute your plans. Financial Performance Perspective.

Financial 28

Financial Culture Metrics Strategy 28

Harvard Business

SEPTEMBER 24, 2018

A few miles away, at its Silicon Valley campus, is AppHaus , one of five such campsites worldwide, where SAP engineers work with local customers and startups to explore consumer software. ” The role of community managers in fostering this culture can’t be overstated. Who uses them? And what do they look like?

Company 38

Company Case Interview ROI Engineering 38

Harvard Business

JUNE 19, 2017

If software has eaten the world, then agile has eaten the software world. For example, a Google search for “agile software development” returns over 14 million results. Agile espouses short cycles, regular reflection, and course correction based on evidence collected during the software production process.

Agile 28

Agile Software Case Interview Video 28

Harvard Business

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Absolutely no DIY software fixes. Establish models, not just metrics.

Metrics 47

Metrics Engineering Efficiency Operations 47

Harvard Business

JUNE 8, 2018

Digital companies, however, consider scientists’ and software workers’ and product development teams’ time to be the company’s most valuable resource. CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics.

Financial 28

Financial Report Cash Flow Metrics 28

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 53

Methodologies Culture Metrics Company 53

Harvard Business

OCTOBER 25, 2018

HR leaders can start by upskilling their teams in areas that impact two critical business outcomes: building bench strength and tying HR metrics to financial success. Such internal collaborations may not only help HR attain new skills, but also help to foster a data-driven culture across the organization.

Data 48

Data Talent Survey Recruiting 48

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. Similarly, when Starbucks baristas make your latte the same way across cafés, or when a software engineer delivers the expected features each sprint, you are witnessing tactical performance. Building Balanced Cultures.

Metrics 46

Metrics Engineering Operations Sales 46

Harvard Business

JULY 19, 2017

At the enterprise level, think of all of your corporate initiatives as a backlog, just like software developers think of future product features as a backlog. a 525-employee software company, began applying agile methodologies in 2005. Reprioritize your enterprise backlog when new initiatives are added. Systematic Inc.,

Agile 28

Agile How To Enterprise Metrics 28

Harvard Business

OCTOBER 25, 2016

It takes a major cultural shift in the company. The key to this transformation was an innovation approach common in the software industry: agile invention methodology. And adding input and throughput metrics to the measurement of output means team leaders can see where they are in relation to the efforts of other parts of the company.

Methodologies 28

Methodologies Agile Metrics Exercises 28

Management Consulted

OCTOBER 16, 2016

BTS GROUP INTERVIEWS AND CULTURE. Hardware & Software. BTS GROUP CULTURE. The culture at BTS Group is described by employees as fun, tight-knit, and quirky. This core value has definitely permeated the entire firm culture. This setup has enabled BTS Group to create a collegial and familial culture.

Groups 100

Groups Interviews Culture Case Interview 100

Harvard Business

JUNE 23, 2016

Instead of debuting a new, tech-savvy firm that would, in the words of chief digital officer Anne Vasquez, be like “having a tech startup culture meet a legacy corporate culture,” it came off as buzzword-laden and naive. Managing for Metrics Rather than Mission. As a marketing ploy the move clearly failed.

Data 32

Data Journal Media Video 32

Harvard Business

APRIL 23, 2018

The engagement of its drivers, who deliver milk and bread to millions of customers each day, was dipping while management was becoming increasingly metric-driven in an effort to reduce costs and improve delivery times. Take for example a UK food delivery service that I’ve studied. Jungkiu changed the nature of these visits.

Leadership 59

Leadership PricewaterhouseCoopers Banking Training 59

Harvard Business

DECEMBER 19, 2016

“If you went to bed last night as an industrial company,” Immelt observed, “you are going to wake up this morning as a software and data analytics company.” In addition to ramping up technology savvy recruitment, CEOs face the weighty challenge of creating a cohesive, high-performance culture.

Intellectual Property 28

Intellectual Property Talent Industry Culture 28

Harvard Business

FEBRUARY 5, 2018

Things like organization design, training, improved processes, and new shared metrics and performance standards are.). For example, all fast-food restaurants must embody the values of speed and convenience; all software makers must value reliability and ease of use. A fast-food restaurant that says it values speed.

Ethics 52

Ethics B2C B2B Company 52

Harvard Business

AUGUST 17, 2017

retail), Shira Goodman (Staples, retail), Kevin Johnson (Starbucks, food services), Marc Benioff (Salesforce, software), Susan Wojcicki (YouTube, internet media), David Cohen (Techstars, startup accelerator), Bernard J. And Marc Benioff of Salesforce said, “Diversity is an important part of our culture of equality.

Case Interview 28

Case Interview Talent Interviews Leadership 28

Harvard Business

MAY 5, 2016

This painful decision cost tens of thousands of jobs but proved strategically, organizationally, and culturally essential to the company’s future success. Digitally-challenged media giants such as Bloomberg launch robo-journalism initiatives that empower software to custom-craft stories for subscribers with minimal human intervention.

Enterprise 28

Enterprise Metrics Retail Productivity 28

Harvard Business

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Automotive telematics can capture metrics such as the frequency and length of trips and unsafe driving behaviors like hard braking and rapid acceleration.

Company 28

Company Operations Data Benchmarking 28

Harvard Business

MAY 23, 2018

Ultimately, Nokia initiated a radical strategic renewal in 2013 by divesting its mobile phone business and focusing on manufacturing network equipment and software, patent licensing, and opportunities in wearable technology and the internet of things.

Strategy 28

Strategy Strategy Strategy& Analysis 28

Harvard Business

AUGUST 29, 2016

But there is one important difference —managing managers also requires leadership coaching: you have to coach “managers to develop the culture and capabilities that their team members need,” says Linda Hill, professor at Harvard Business School and coauthor of Being the Boss: The 3 Imperatives for Becoming a Great Leader.

Management 50

Management How To Report Training 50

Harvard Business

JULY 6, 2018

On the other hand, critics demand stringent requirements for transparency and vilify a “move fast and break things” culture. Working with a vendor complicates transparency because many software companies choose not to disclose what algorithms they use or the data they use to train them.

Data 28

Data System Intellectual Property Ethics 28

Harvard Business

OCTOBER 9, 2018

There’s an ever-increasing demand for people who can leverage software to analyze, understand, and make day-to-day business decisions based on data. Is real-time web traffic an important metric for the team to keep an eye on? Today, the bar for computer proficiency is set much higher. Install a TV showing a few data dashboards.

Data 37

Data Sales Case Interview Meeting 37

Harvard Business

MARCH 10, 2017

Based on those conversations, I identified three environments that matter most to employees: cultural, technological, physical. I wasn’t able to find every single metric for every single company, but the results were still striking. Next, I worked with Serge P. times as often in Glassdoor’s Best Places to Work, 2.1

Accenture 73

Accenture Survey Interviews Metrics 73

Harvard Business

FEBRUARY 6, 2017

And as the world continues to digitize and almost every product and service becomes more driven by (or at least integrated with) software, this need grows even stronger. With software, however, the relationship between we’ve finished building it and it has the effect we intended is much less clear.

Management 28

Management System Software Productivity 28

Harvard Business

MAY 15, 2017

We’ve learned a lot from our experiences at Twitch, and discovered some best practices for how organizations may implement their own forecasting training programs, create a culture of forecasting, and better anticipate the future. We first train employees not by predicting future, but by estimating past Twitch metrics.

Company 28

Company Training Training Engineering 28

Harvard Business

JUNE 26, 2017

In that same Wired piece: …what began with aesthetic judgments of the digital renderings—the Los Angeles Times’ architecture critic called the Ring a “retrograde cocoon”—has lately turned to social and cultural critiques. Buildings, on the other hand, are change averse, optimized to stand for decades.

Real Estate 28

Real Estate System Software Efficiency 28