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A Tool for Balancing Your Company’s Digital Investments

Harvard Business

Instead, they should use a portfolio tool that classifies all existing, planned, and potential digital investments into four categories based on an assessment of their current and future contribution to business success. With this model, an investment can be defined as strategic, key operational, support, or high potential.

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6 Organizational Culture Change Strategies

Organizational Talent Consulting

Leaders need to be able to operate within and upon the business. 3 Organizational Culture Company Examples Organizations with strong organizational cultures are defined by having their culture deeply rooted in how they operate. Additionally, resources include physical assets such as equipment and tools, as well as human resources.

Culture 76
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Why Hospitals Need Better Data Science

Harvard Business

Airlines are arguably more operationally complex, asset-intensive, and regulated than hospitals, yet the best performers are doing a better job by far than most hospitals at keeping costs low and make a decent profit while delivering what their customers expect. katyau/Getty Images. These examples are relevant to health care for two reasons.

Data 28
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Don’t succumb to the ‘CX sacrifice’

1 to 1

While being more strategic about CX means seeking out savings, the panelists wondered how Frontier Airlines’ recent cost-cutting move to eliminate live telephone support will play out. This points to the need for investing in the latest tools that reduce operating expenditures while elevating CX to meet customer expectations.”

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Uber Shows How Not to Apply Behavioral Economics

Harvard Business

” I always respond that, like many tools, it can be used in good and bad ways. Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry.

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Why Every Company Should Consider Creating a “Cyber No-Fly List”

Harvard Business

The Transportation Security Administration’s machines, checkpoints, and rules are analogous to many of the security devices that enterprises use, which include network monitoring tools, firewalls, and endpoint management systems. Ferguson frequently engages other airline security teams to discuss threats targeting their sector.

Company 28
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Sometimes “Small Data” Is Enough to Create Smart Products

Harvard Business

Another interesting example of small, high precision data being used to make big gains with AI can be found in the airline industry. In 2015, Boeing launched the Aerospace Data Analytics Lab in partnership with Carnegie Mellon University to develop AI technology for airlines. How can you put these ideas to work for your company?

Data 28