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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

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The Importance of Hospitable Leadership in Hospitality

People Business Psychology

We often hear and read that leadership is crucial in business. Having worked in the luxury-segment hotel industry, I subscribe to the idea that leaders have a strong influence of how, and how well, the workforce operates – especially in the hotel industry. More than anything, retention is driven by leadership.

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Getting an Intricate Operation Back in Sync

Harvard Business

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.

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Consultant, Contractor, Freelancer - Labels Matter!

Successful Independent Consulting

If you were a hotel chain, would you be a Motel 6, Courtyard by Marriott, or a Ritz-Carlton? Consultants are senior-level people, well-versed in the art and science of the domain in which we consult, be that change leadership or system architecture. By contrast, professional independent consultants operate as microbusinesses.

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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

L&D, goal-setting theory of motivation, and leadership training took shape during those five years with the band. Here I learned how to improve performance by working as a team and the value of transformational leadership from intrinsically motivated people. What a funny place to find wisdom — a hotel lobby shop!

Hotels 52
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3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

The proven benefits of innovation include: increased competitive advantage improved operational productivity reduced costs and increased revenue improved commercial value enhanced problem-solving One modern innovation that is impressive to watch is SpaceX's reusable Falcon 9 (watch the video below). References: Beswick, C., Bishop, D., &

Culture 52
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Top 10 Consulting Firms in Washington, DC

Management Consulted

Although historically not known for consulting services (unless you were consulting – ahem, lobbying – government officials), strategy, operations, and even tech consulting have exploded inside and outside the Beltway in the last 10 years. The leadership set you up for success. – Washington, DC. Cool, or not?