Show report: CX and EX inextricably linked, with empathy as the glue
1 to 1
MARCH 21, 2023
So often, we design something that works for HR or finance or technology and guess what? For healthcare, Feaster said timely intelligence around frequency of patient visits, communications channels with highest engagement, and other benchmarks can provide cues to guide next moves to enhance the experience.
Let's personalize your content