Remove Benchmarking Remove Finance Remove Report Remove Strategy
article thumbnail

How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

Sponsored by Accenture Strategy. The people analytics team was surprised — as was finance team in that country, which had no reason to benchmark themselves against other countries and had no idea that they were such a bright spot. Insight Center. Competing in the Future. How to make your company more nimble and responsive.

Culture 54
article thumbnail

Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

So often, we design something that works for HR or finance or technology and guess what? For healthcare, Feaster said timely intelligence around frequency of patient visits, communications channels with highest engagement, and other benchmarks can provide cues to guide next moves to enhance the experience.

Report 26
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

$550 Billion Energy Junk Bond Bubble Busts; "Whac-A-Mole" Distortions in Multiple Markets

MishTalk

Kudos to Bloomberg writers Christine Idzelis and Craig Torres for placing blame precisely where it belongs in their report Fed Bubble Bursts in $550 Billion of Energy Debt. CJES), postponed financings this month as sentiment soured. But it''s exceptionally rare to see anyone in mainstream media point the finger in the right direction.

Energy 78
article thumbnail

Ukraine PM Accuses Russia of Wanting WWIII; Kiev Forces Block Rebel Town; Russia Issues Downbeat Economic Statement

MishTalk

On Friday, April 25th, Russia’s central bank raised its benchmark interest rate by 50 basis points to 7.5 Russian Markets Have Worst Week Since Crimea as S&P Cuts Rating Bloomberg reports Russian Markets Have Worst Week Since Crimea as S&P Cuts Rating. per cent, giving higher inflation risks as a reason behind its decision.

article thumbnail

Is the Selloff in Treasuries Overdone?

MishTalk

Bloomberg discussed Bill Gross''s view in a report Treasury Yields Reach Highest Since 2011 on Bets Fed to Taper QE. s Bill Gross, manager of the world’s biggest bond fund, said investors should buy short-term Treasuries and credit securities that will be bolstered by the Fed’s intent to keep benchmark lending rates at almost zero. “The

article thumbnail

Welcome All Future Management Consultants – Favorite Posts, Link Roundup, and Reader Questions

Management Consulted

Points and Per Se: Management Consulting Perks – discover the non-salary benefits of a life in strategy consulting, including laptops, expense accounts, and Starwood points. Originally reported in ConsultingMag.com. Pretty big news in the strategy consulting space! In corporate strategy, travel is reduced.

article thumbnail

Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

“Oftentimes, the user experience developed by a company for its customers overlooks critical components of the underlying intents the customer wants resolved through their customer experience (CX),” says Ravi Bharadwaj, executive director of corporate strategy at TTEC. “By

Data 29