Remove Benchmarking Remove Finance Remove Productivity Remove Report
article thumbnail

Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

The event, held live after a three-year hiatus, is so named because it focuses on the four pillars of experience management: customer, employee, brand, and product experience. So often, we design something that works for HR or finance or technology and guess what? Stoker said during a briefing with analysts, media, and investors. “So

Report 26
article thumbnail

$550 Billion Energy Junk Bond Bubble Busts; "Whac-A-Mole" Distortions in Multiple Markets

MishTalk

Energy production is extremely capital intense, and often accompanied by negative free cash flow. Kudos to Bloomberg writers Christine Idzelis and Craig Torres for placing blame precisely where it belongs in their report Fed Bubble Bursts in $550 Billion of Energy Debt. CJES), postponed financings this month as sentiment soured.

Energy 78
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Pettis on Strains in China's Banking System; Avoiding the Fall

MishTalk

While the benchmark deposit rate was officially lowered from 3.00% to 2.75%, the upper limit that banks can pay for deposits remained unchanged at 3.30%. It may seem strange to have both a benchmark rate and a “floating range” that establishes a cap, instead of just setting a cap, as was the case until very recently.

Banking 71
article thumbnail

Ukraine PM Accuses Russia of Wanting WWIII; Kiev Forces Block Rebel Town; Russia Issues Downbeat Economic Statement

MishTalk

On Friday, April 25th, Russia’s central bank raised its benchmark interest rate by 50 basis points to 7.5 Russian Markets Have Worst Week Since Crimea as S&P Cuts Rating Bloomberg reports Russian Markets Have Worst Week Since Crimea as S&P Cuts Rating. per cent, giving higher inflation risks as a reason behind its decision.

article thumbnail

Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

Detecting and understanding customer intent can give brands clarity into what a customer is trying to do beyond what they are saying or clicking on, whether it’s an upsell opportunity, a chance to deepen the customer relationship, increase customer retention, enhance a product or service, or something else.

Data 29
article thumbnail

Argentine Central Bank Chief Quits in Currency Dispute; Hyperinflation On the Way?

MishTalk

There was a sharp sell-off in the benchmark Merval stock index after Mr Fábrega’s departure was announced. Mr Fábrega leaves the central bank as annual inflation has climbed to around 40 per cent, and presided over huge monetary emission to finance a growing fiscal deficit, with negative real interest rates of about 20 per cent.

Banking 69
article thumbnail

Emerging Market Contagion Spreads; Argentina, Venezuela, Turkey Roundup; 50% Tax on Internet Purchases

MishTalk

Emerging Market Contagion Spreads Bloomberg reports Contagion Spreads in Emerging Markets as Crises Grow The worst selloff in emerging-market currencies in five years is beginning to reveal the extent of the fallout from the Federal Reserve’s tapering of monetary stimulus, compounded by political and financial instability.