Show report: CX and EX inextricably linked, with empathy as the glue
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MARCH 21, 2023
Another speaker who underscored the intersection of CX and EX was Penny Stoker, talent leader, executive functions, at global consulting firm EY. So often, we design something that works for HR or finance or technology and guess what? The war for talent is real and it is worsening,” Taylor said. It doesn’t work for employees.”
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