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Show report: CX and EX inextricably linked, with empathy as the glue

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Another speaker who underscored the intersection of CX and EX was Penny Stoker, talent leader, executive functions, at global consulting firm EY. So often, we design something that works for HR or finance or technology and guess what? The war for talent is real and it is worsening,” Taylor said. It doesn’t work for employees.”

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Welcome All Future Management Consultants – Favorite Posts, Link Roundup, and Reader Questions

Management Consulted

Originally reported in ConsultingMag.com. In corporate strategy, you’ll have a thinner talent pool. You may be lucky to work with a strong strategy team, but you can bet that the operating/finance/administrative folks you interface with will be much more variable along the capability scale. Stay connected: .

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Develop Deep Knowledge in Your Organization — and Keep It

Harvard Business

Leila Kamal, vice president for design and expertise, not only reports to the CEO but also is a member of the board. How talent management is changing. Generating new knowledge by conducting research, benchmarking, or bringing in “resident” artists or scientists whose interactions with employees can spark creativity.

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The “Smart Society” of the Future Doesn’t Look Like Science Fiction

Harvard Business

To set an aspirational but realistic target, we created a benchmark that combines the best attributes of these advanced digital nations. Second, with the benchmark as a composite, no single nation achieves it and yet each of the five countries’ progress toward the ideal can be assessed in terms of performance against the benchmark.