Tom Spencer

FEBRUARY 25, 2022

Typical questions could include: Tell me about an ethical dilemma you’ve faced? He was a Product Management Intern at PNC Bank and is an incoming Innovation Development Summer Analyst at JPMorgan Chase. HireVue is software that recruiting teams use during the interview process. Tell me about a time when you worked on a diverse team?

Interviews 88

Interviews Case Interview Recruiting Recruitment 88

Tom Spencer

JUNE 1, 2019

Large mutual funds have strong relationships with banks, where they are able to pay a trailer fee to bank investment advisors to market their product. In countries with concentrated banking sectors, the banks will have enough scale and cross-selling opportunities to have their own major asset management divisions.

Management 60

Management Retail Banking Benchmarking 60

Tom Spencer

MARCH 21, 2020

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 88

Banking Airlines Insurance Insurance 88

MishTalk

NOVEMBER 24, 2015

Alternative Bank Schweiz (ABS), a small bank in Switzerland broke the negative interest rate on deposits barrier, CHARGING customers to cake their money. The Alternative Bank Schweiz wrote to customers telling them they would face a -0.125 per cent rate on their money from 2016 – and a -0.75 emphasis in caps from the article).

Banking 28

Banking Benchmarking Balance Sheet Policies 28

Tom Spencer

AUGUST 4, 2023

This can ensure that businesses operate ethically, transparently, and in the best interest of stakeholders. For instance, a commercial bank might utilize predictive analytics to identify fraud, money laundering, and cybersecurity threats.

Government 78

Government Efficiency Tools Meeting 78

Martinka Consulting

OCTOBER 7, 2020

Why didn’t the bank(s) verify? They can’t inflate their real estate assets because banks will get an appraisal. Meaning, when there’s money in the bank we’re doing fine. Inflate the Swimming Toys Not Your Assets I don’t know what really happens with mega-banks and mega-loans as in the opening paragraph other than greed rules.

Real Estate 40

Real Estate Cash Flow Banking Resumes 40

Tom Spencer

MARCH 21, 2020

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 78

Banking Airlines Insurance Insurance 78

Management Consulted

APRIL 20, 2014

He has a really cool history – international i-banking, college football, and more – and THEN he spent 2 years networking his way into a job at PwC. I also explored other areas of finance and ultimately decided that I wanted to give investment banking a shot. Talk about tenacity! I also worked very long hours.

Consulting 204

Consulting Interviews Recruiting Recruitment 204

Effective Managers

MARCH 31, 2023

Much of the highly proceduralized work of bank tellers has been replaced by automated tellers and online banking. The Ethics of AI We need to understand what these tools are and how they can be used. These are ethical breaches. The good or bad of the use of this tool comes down to the ethics of the person using the tool.

Ethics 59

Ethics Training Training Data 59

Harvard Business

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. As a result of this fraud, the bank is now being investigated by Federal prosecutors and Congressional overseers. Senior leaders were so focused on financial impact that they couldn’t see the ethical damage.

Leadership 37

Leadership Banking Ethics Culture 37

Harvard Business

FEBRUARY 7, 2017

But far less attention has been paid to how the bank actively discouraged whistleblowing. Some employees even claimed that they were fired for calling the internal ethics hotline. Companies communicate very little about the process they follow to investigate calls to their internal ethics lines.

Ethics 28

Ethics Management Sales Banking 28

Harvard Business

APRIL 28, 2020

They’ve set up teams of psychologists, anthropologists, forensics experts, and others.

Banking 36

Banking Ethics 36

Harvard Business

FEBRUARY 14, 2023

Two bank employees debate whether to blow the whistle on their employer after they discover undisclosed conflicts of interest.

Banking 39

Banking Finance Ethics Financial 39

The Nonprofit Consultant

FEBRUARY 22, 2012

This seems like such a basic, "Fundraising Ethics 101" topic that I'd never have to write a post explicitly about it, but it seems that even high profile nonprofit organizations need to be reminded: Donor Intent is King! You must follow through on your promises to donors.

Nonprofit 53

Nonprofit Ethics Banking Construction 53

Organizational Talent Consulting

AUGUST 15, 2022

Here are a few practical steps you can take today to accelerate organizational commitment within your team without breaking the bank. Especially when the disconnect involves values that are people-oriented or ethical behavior. [link] Organizational Commitment Accelerators. Accelerator 1: Leadership style How you lead matters.

How To 52

How To Journal Leadership Culture 52

Management Consulted

AUGUST 1, 2013

Corporate and Institutional Banking. Retail and Business Banking. The firm is an excellent launch pad for individuals with an excellent work ethic and aspirations of rapid career growth. All degrees are welcome to apply, but the firm attracts those with a demonstrated interest in banking, finance, and business administration.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Harvard Business

MAY 18, 2016

Similar examples of unethical behavior abound in many other industries, from banking to insurance to health care. Understanding the psychology that drives decisions can help us make sense of corporate cheating scandals and, hopefully, behave more ethically, and promote more ethical behavior in our own organizations.

Ethics 37

Ethics Study Insurance Insurance 37

Seth Godin Blog

DECEMBER 4, 2014

Or the spam phone banks that steal brand names and generate tens of thousands of calls a day, tricking small businesses into buying fake SEO services, or the e-cig makers who market to kids, looking to build a long-term business based on addiction. And so the placebo is ethical, because in fact, it makes people better when they believe.

Ethics 48

Ethics Conference Small Business Banking 48

Tom Spencer

AUGUST 15, 2013

And the pioneering work of social enterprises in sectors like construction , manufacturing , banking , hospitality and healthcare suggest that innovative and sustainable businesses are able to thrive without being run primarily for profit. In Canada, for example, these institutions now contribute 8% of the country’s GDP.

Enterprise 112

Enterprise Healthcare Ethics Construction 112

Harvard Business

DECEMBER 1, 2016

We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Empathy, we found, is correlated with ethics, and any ethical failure can prove costly. This year’s index builds on the methodology of last year’s.

Company 28

Company Ethics Methodologies Metrics 28

Harvard Business

MAY 25, 2017

On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted. The Commonwealth Bank appeared to shareholders as simply putting out a fire. ” The Commonwealth Bank is one among many firms around the globe that is forging new ground.

Financial 34

Financial Banking Metrics Benchmarking 34

Martinka Consulting

JULY 15, 2016

Earlier this year I received an economic update email from a major bank. Lawyers aren’t generally ethical so I’m glad I have a super attorney. The gist of the article was: The majority of business owners feel their local economies have worsened and the national economy is heading the wrong direction. Where do I see the most optimism?

Company 40

Company Construction Ethics Insurance 40

Harvard Business

SEPTEMBER 20, 2016

The settlement stems from the bank’s employees allegedly opening more than 2 million bank and credit card accounts without customers’ permission. Beyond the fines, Wells Fargo has fired at least 5,300 employees for “inappropriate sales conduct,” and the bank is making changes to its quota system.

Sales 28

Sales Ethics Banking Insurance 28

Tom Spencer

MAY 26, 2023

With a network of food banks and partnerships with local organisations, Feeding America has been able to distribute billions of meals to families in need. By partnering with non-profits like Kiva, companies can be confident that the organisation is committed to achieving its goals in a responsible and ethical manner.

Financial 88

Financial Metrics Examples Operations 88

Harvard Business

NOVEMBER 16, 2018

Yet, according to the World Bank , roughly one-third of firms around the world use kickbacks, paying an estimated total of $400 billion a year. At that point, everybody will lean in together to fix that problem in an ethical and compliant manner, even if it takes considerably longer,” Bistrong says.

Management 38

Management Ethics Government Sales 38

Management Consulted

AUGUST 10, 2014

Although over time consultants are paid well, an industry transition from a senior exec role or a field like i-banking can mean decreased pay, title and seniority, etc. The story might sound like this: “I used to think investment banking was for me…and then I met this guy from McKinsey.” Second, you can tell a story.

Interviews 215

Interviews Case Interview Consulting Industry 215

Tom Spencer

MAY 20, 2017

Alternatively, you could take a different route by choosing to go for a highly specific role that showcases your work ethic and skills, such as Investment Banking, and hence also act as an open ticket.

Ethics 60

Ethics Sales Company Industry 60

Harvard Business

MARCH 22, 2018

Over the last decade, industries, academics, and the public sector have turned their focus toward culture and ethics in response to the financial crisis as well as misconduct at a broad range of corporations. But what role does culture play in corporate misconduct, and why do these problematic cultures persist?

Culture 41

Culture Company Financial Banking 41

Martinka Consulting

FEBRUARY 24, 2017

Due diligence – John O’Dore’s comments had to do with the ethical considerations of diligence and how the 3 P framework can be a great guide, for both buyers and sellers. Event sponsors are John O’Dore, now with OneAccord Captial, Greg Russell, PRK Law, Marc Hutchinson, Bashey, Hutchinson & Walter CPAs, Kit Gerwels, Columbia Bank, and me.

Financial 40

Financial Case Study Case Studies Ethics 40

Harvard Business

JULY 1, 2016

Another was Geri Thomas, former Chief Diversity Officer at Bank of America, started at the bank when she was a sophomore at Georgia State (and the bank was still Citizens and Southern National). Both women came from educated parents (Drew Jarvis’s father was a physician and researcher who pioneered blood banks).

Banking 42

Banking Talent Groups Case Interview 42

CaseInterview.com

NOVEMBER 13, 2019

I had gotten similar advice from others, specifically as it related to entering a career in the prestige-obsessed industry of finance and investment banking. Through a unique program at [ my university ], I was able to intern with [ investment banking firm ] after my sophomore summer.

Case Interview 40

Case Interview McKinsey Interviews Bain 40

Martinka Consulting

AUGUST 16, 2019

Have the money, or access to it, to fund a down payment (the bank and the seller will finance the rest of the deal). No corporate ladder peers (or employees) doing whatever it takes to advance, with no thoughts of ethics or integrity. Then it’s a matter of why, as in, what do I want to get out of business ownership? Conclusion.

Government 40

Government Ethics Groups Finance 40

Harvard Business

AUGUST 29, 2018

In Australia, where I live, we have been watching a Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. What has astonished and appalled the Australian public is the way in which the staff at the “big-four banks” — Commonwealth, Westpac, ANZ and NAB — have behaved.

Banking 34

Banking Financial Operations Culture 34

Confessions of a Consultant

FEBRUARY 19, 2017

Of course, there are enormous ethical considerations and key safeguards required. Comment of the Week: Was at a retirement ‘do’ for Karl O’Connor – moving on from Ulster Bank after many years stellar service. About how it might be possible to easily end our own life or ease the suffering of someone we love.

Banking 40

Banking Ethics Examples Talent 40

Harvard Business

NOVEMBER 2, 2016

By now you’ve probably heard the story of the fraudulent business practices at Wells Fargo – the bank that pressured employees to create false credit card and deposit accounts. In what specific ways does the practice that concerns you violate ethics, customers’ interests, or even the law?

Ethics 28

Ethics Resumes Management Banking 28

Harvard Business

FEBRUARY 7, 2018

Finally, policymakers should establish international trust and ethics guidelines to govern the development and implementation of ever more advanced AI products and systems. These forums are beginning to deepen understanding of the potential harm that intelligent devices could cause and the need for best practices.

Insurance 28

Insurance Insurance Balance Sheet Government 28

Harvard Business

JANUARY 12, 2018

Vincent Siciliano, CEO of California-based New Resource Bank , was brought in to turn things around and restore the bank’s founding mission, which is to “serve values-driven businesses and nonprofits that are building a more sustainable world.” A year later, the bank sent out another employee survey.

Leadership 28

Leadership Banking Training Training 28