Tom Spencer

MAY 26, 2023

With a network of food banks and partnerships with local organisations, Feeding America has been able to distribute billions of meals to families in need. Culture of Accountability Having a culture of accountability is essential for both non-profits and companies to achieve their goals.

Financial 88

Financial Metrics Examples Operations 88

Management Consulted

APRIL 20, 2014

He has a really cool history – international i-banking, college football, and more – and THEN he spent 2 years networking his way into a job at PwC. I also explored other areas of finance and ultimately decided that I wanted to give investment banking a shot. Talk about tenacity! I also worked very long hours.

Consulting 204

Consulting Interviews Recruiting Recruitment 204

Harvard Business

DECEMBER 1, 2016

The Empathy Index seeks to answer the question: Which companies are successfully creating empathetic cultures? We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. How do you go about infusing your company culture with more empathy?

Company 28

Company Ethics Methodologies Metrics 28

Harvard Business

SEPTEMBER 20, 2016

The settlement stems from the bank’s employees allegedly opening more than 2 million bank and credit card accounts without customers’ permission. Beyond the fines, Wells Fargo has fired at least 5,300 employees for “inappropriate sales conduct,” and the bank is making changes to its quota system.

Sales 28

Sales Ethics Banking Insurance 28

Seth Godin Blog

DECEMBER 4, 2014

Marketers spend money (sometimes lots of it), take our time and transform our culture. Or the spam phone banks that steal brand names and generate tens of thousands of calls a day, tricking small businesses into buying fake SEO services, or the e-cig makers who market to kids, looking to build a long-term business based on addiction.

Ethics 48

Ethics Conference Small Business Banking 48

Harvard Business

MAY 25, 2017

On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted. The latter was concerned with “measuring long-term progress in the areas of diversity and inclusion, sustainability, and culture.” ” Now a full 50% of the assessment was subjective.

Financial 30

Financial Banking Metrics Benchmarking 30

Martinka Consulting

FEBRUARY 24, 2017

Our discussion topics were: Culture – Kit, Marc and I gave insights and examples about how culture affects a buy-sell deal. Marc, having bought/merged a couple CPA practices into his firm, had some real-life examples about how important culture is. He also covered how he uses them, what he looks for, etc.

Financial 40

Financial Case Study Case Studies Ethics 40

Management Consulted

APRIL 20, 2016

But what makes Columbia an attractive school specifically for consulting firms, and not just investment banks? In 2015, 168 students of the 748-person class went in to consulting, despite the strong interest in investment banking at Columbia as well its culture of encouraging entrepreneurship.

Consulting 100

Consulting Management Deloitte Bain 100

Harvard Business

AUGUST 29, 2018

In Australia, where I live, we have been watching a Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. What has astonished and appalled the Australian public is the way in which the staff at the “big-four banks” — Commonwealth, Westpac, ANZ and NAB — have behaved.

Banking 30

Banking Financial Operations Culture 30

Management Consulted

JULY 2, 2017

And with Bain’s globally-recognized social culture, Vault ranked Bain as the Best Place to Work in 2015. As one of the oldest and most storied cities in North America, Boston is full of historic sites and leading cultural institutions which the employees and their families enjoy on holidays or weekends.

Oliver Wyman 72

Oliver Wyman Mercer Consulting Deloitte 72

Harvard Business

JULY 1, 2016

Another was Geri Thomas, former Chief Diversity Officer at Bank of America, started at the bank when she was a sophomore at Georgia State (and the bank was still Citizens and Southern National). Both women came from educated parents (Drew Jarvis’s father was a physician and researcher who pioneered blood banks).

Banking 35

Banking Talent Groups Case Interview 35

Harvard Business

JANUARY 12, 2018

Vincent Siciliano, CEO of California-based New Resource Bank , was brought in to turn things around and restore the bank’s founding mission, which is to “serve values-driven businesses and nonprofits that are building a more sustainable world.” A year later, the bank sent out another employee survey.

Leadership 28

Leadership Banking Training Training 28

Management Consulted

JANUARY 20, 2014

BearingPoint Interview and Culture. Read on to discover interesting nuances of culture and competence that are unique to the global consulting firm. BEARINGPOINT CULTURE. BearingPoint started at the height of the consulting boom years in the late 1990s, and was a part of KPMG’s worldwide consulting practice. Industries.

BearingPoint 139

BearingPoint Interviews Oliver Wyman Capgemini 139

Harvard Business

SEPTEMBER 16, 2016

Most, however, require some external motivation to go above and beyond their jobs, which often falls under the category of “soft coercion” — pressure that is conveyed in a manager’s tone with employees, and in the cultural influences and incentives that he or she uses to promote positive discretionary behaviors at work.

Study 28

Study Survey Banking Ethics 28

Harvard Business

SEPTEMBER 5, 2018

Here are some examples of common workplace systems and processes that can get tainted by class-based bias: Hiring, Onboarding, and Culture Fit. Many companies use some sort of “culture fit” criteria to judge whether a candidate would fit in. What is culture fit? For example, what are elite sports?

Company 37

Company Resumes Sports Culture 37

MishTalk

MAY 29, 2014

Given their numbers, they will dominate the nation’s workplaces and permeate its corporate culture. Almost two-thirds of Millennial employees said they wanted their employer to contribute to social or ethical causes they felt were important. Bank of America Corp., Bank failures are distant memories. Morgan Chase & Co.,

Survey 78

Survey Banking Study Accenture 78

Harvard Business

DECEMBER 12, 2018

At the same time, the need to win can blind us to ethical considerations. In one study, we asked 164 MBA students to read a hypothetical scenario (based on a true story) about an investment banker facing an ethical dilemma, and to estimate the likelihood that this banker would indulge in unethical behavior.

Ethics 47

Ethics Comparison Banking Study 47

Harvard Business

APRIL 7, 2017

The Chief Operating Officer of one of the world’s biggest banks described the environment that fostered the culture that enabled the Libor and related scandals: “It all begins with the organization’s biggest lie.” How will what you have to say affect the political games being played in the organization?

Case Interview 42

Case Interview Culture Hotels Interviews 42

Harvard Business

JULY 6, 2018

On the other hand, critics demand stringent requirements for transparency and vilify a “move fast and break things” culture. Who should be involved in decisions regarding business impact, regulatory compliance, technical approach, and even ethical values when companies integrate machine learning into business operations?

Data 28

Data System Intellectual Property Ethics 28

Harvard Business

OCTOBER 10, 2017

Building Balanced Cultures. In an experiment, we approached the call center of a bank’s consumer loans business. (We’ve However, most companies measure only tactical performance. When we asked 2,823 American workers whether they have the ability to find new ways of working, only 27% agreed.

Metrics 37

Metrics Engineering Operations Sales 37

Harvard Business

MAY 17, 2017

The hidden rules of atonement differ greatly across cultures. Redemption in Guilt Culture. In guilt culture, which exists mainly in Western countries, redemption derives from the individual’s recognition that their conduct has violated the laws of society. Redemption in Shame Culture. financial crisis.

Government 28

Government Culture Nonprofit Financial 28

Nash Consulting

JULY 2, 2020

This is where cultures can fail. When this happens, cultures thrive. Increasing the status reward in your culture: Schedule consistent one-on-one meetings with your team members. Share as much as you can without violating confidentiality or ethics and share the ‘why’ behind the what whenever possible. As Stephen M.R.

Groups 52

Groups Culture Research Leadership 52

Harvard Business

NOVEMBER 28, 2017

Even in one of the most market-oriented societies in human history, it appears very difficult to make most people appreciate that ethical and profitable business practices do not fundamentally conflict. We describe these views as anti-profit beliefs. Our research.

Company 28

Company Productivity Efficiency Operations 28

Harvard Business

JULY 20, 2016

Japan’s educational institutions and cultural work ethic give its managers a jump-start in their careers, but most companies don’t continue the development process as far as it could go. Just look at the leaders of ANZ, the global banking group headquartered in Melbourne. What we found was an incredible paradox.

Turnaround 28

Turnaround Engineering Leadership Case Interview 28