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Assessing Change Management Effectiveness: Essential Metrics

Epicflow

It may seem the outcomes of effective change management are obvious – if positive transformations have happened, the process was effective. . However, the present-day ever-evolving business environment demonstrates that change management is rather a journey than a destination. Change management performance .

Metrics 52
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How to Use Flow Metrics to See if Your Economies of Scale Offer Value, Part 3

Johanna Rothman

Flow Efficiency In How Centralization Decisions Create Friction, Increase Cycle Time, and Cost Money, Part 1, I discussed how removing support staff for departments and managers created longer cycle times. Resource Efficiency Thinking Traps Many Managers And I said the managers were not stupid. See the Wikipedia article.

Metrics 63
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Unemployed Agilists: Review the Hype Cycle & Your Agility to Help You Manage Future Job Changes, Part 4

Johanna Rothman

I started this series by discussing why managers didn't perceive the value of agile coaches and Scrum Masters in Part 1, resulting in layoffs.) Then, in Part 2 , I asked those unemployed agilists to review their functional skills, the skills people need to do a product development job well. And, us agilists need to change.

Agile 96
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COVID-19 Economic Recovery & Metrics

CaseInterview.com

Second, I ask for specific metrics from their business. My job when doing a patient assessment is to capture the initial data set, track those metrics over time, and figure out the story the data is telling me. As I started to get better at understanding, recognizing, and interpreting these key metrics, I had an epiphany.

Metrics 82
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4 golden tickets to capture CX ROI

1 to 1

This article was written as part of a partnership between 1to1 Media and the European Customer Experience Organization. Talk to someone like Lynn Hunsaker and she’ll tell you there’s some 24 metrics to convey the value of the customer experience. She’s dissected and painstakingly diagrammed each one. Hunsaker gets it.

ROI 26
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Effective Agility: Three Ways to Change Your Team’s Project Culture, Part 3

Johanna Rothman

They are: Understand the various risks: project, product, and organization, and how to manage those risks with feedback loops. Let's start with risks and how feedback loops manage those risks. And product development has at least these risks: Project-based risks, so we can make effective tradeoffs. Every effort has risks.

Agile 81
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Managing Risks and Controlling Projects: How Data-Driven Project Management Come in Useful for Multi-Project Environments

Epicflow

This article is inspired by the webinar featuring Epicflow co-founder Jan Willem Tromp and professor Mario Vanhoucke based on his latest book “The Illusion of Control: Project Data, Computer Algorithms and Human Intuition for Project Management and Control”. So, what do you need for an efficient risk analysis?