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Achieving Customer Experience Leadership

Rick Conlow

This customer experience training video will share the state-of-the-art in the field. Leaders focus more on their industry, finances, profitability, and marketing, they are not experts in helping customers. While it takes hard work and persistence, the formula for success is ever present. Most try and end up failing.

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Why Do Management Consulting Firms Hire MBAs?

Steve Shu Consulting

Management consulting projects can span diverse areas from operational to finance to marketing to strategy to IT management, etc. An MBA training provide consultants with some minimum common business language, culture, methodologies, and skills that they can use in the field.

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Achieving and Sustaining Customer Experience Leadership

Rick Conlow

This customer experience training video will share the state of the art in the field. However, executives are focused on their industry, finances, marketing, and profitability. Rick shares in the customer experience (CX) training video how to improve the CX and your NPS scores in your company. Most try and end up failing.

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How to Improve Your Finance Skills (Even If You Hate Numbers)

Harvard Business

If you’re not a numbers person, finance is daunting. But having a grasp of terms like EBITDA and net present value are important no matter where you sit on the org chart. Stop avoiding finance because you’re afraid of numbers. Think of it this way, “Finance is the way businesses keep score.

Finance 28
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Consulting Ethics Challenges

The Consultants Peer Group

The article starts, “Representatives of the Institute Management Consultants of Australia were giving evidence to the Senate’s Finance and Public Administration References Committee on ‘integrity of consulting services used by [Australian] federal agencies.” These, and other, examples of ethical lapses do not have to dominate the press.

Ethics 52
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What gives Charity Managers a leading edge? Balancing commercial management with a social heart

The Management Centre

Tell us about what prompted you to commission training for your managers across the Calico Group? Chris: The programme we implemented covered commercial thinking, finance skills, and innovation. It was really important to me that we took a partnership approach; I didn’t want an off-the-shelf commercial or sales training course.

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The real advantage of case interview preparation

Tom Spencer

You should therefore view case preparation not as a means to an end but as additional training that you can apply in various areas. Imagine that you did not succeed with the consulting offer and instead start as an employee in the area of business development, finance, or marketing. How should you proceed?