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The connective tissue around productized services

Kai Davis

Standard Operating Procedures (SOPs) let you write down and capture your process so you can remember it later and improve it over time. When you document the steps you take to do a thing as a standard operating procedure, you can start to optimize that process over time. Pick one or two processes to document.

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Ukraine Aftermath: Hunt for Yanukovich, Russia Denounces Interim Leaders, Documents Reveal Plans to Use Army on Civilians

MishTalk

That order was never fulfilled, but leaked documents on Monday showed just how close Kiev came to a bloodbath that could have far exceeded the 100 deaths that occurred in clashes with police and snipers in downtown Kiev last week. Many more pictures and videos on the site. Here are a few images. Unfortunately, many problems linger.

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3 Steps Toward Getting Your Workforce Introduction to Artificial Intelligence Right

Organizational Talent Consulting

The changes created by AI range from enhancing the image from your iPhone camera to using AI to rebuild our trust in the internet by exposing deep fake images and videos. Operations - improving customer service and identifying production errors and defects. The value of AI comes from automating and augmenting the way work gets done.

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Marketing Habits, Matryoshka Dolls, and SOPs

Kai Davis

The specific tactical steps you’re following within that process This is the Standard Operating Procedure ( kaidavis.com/standard-operating-procedures/ ) you follow when you’re working on executing on your habit. That’s your Standard Operating Procedure (aka, the three sexiest words in the English language ). With me so far?

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Tucker + Twitter: A Less Than Powerful Partnership

Wakeman Consulting Group: Dave's Blog

Earlier this week, Tucker Carlson posted a video on Twitter announcing that he was coming back and bringing his show to Twitter. Vs. Customers: Internal documents seem to point to a decline in use by Twitter’s most active users. Two, video and shows on Twitter don’t move the needle that much. User trust has declined.

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Embracing Selfless Love in the Workplace

Organizational Talent Consulting

Numerous studies identify failure as often tied to misalignment between the organization and its operational environment. The following short video from leadership guru Ken Blanchard provides some thoughts on the power of servant leadership in today's workplace. Selfless love brings out the best in how people think, act, and feel.

Journal 52
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Accountability in your Workplace – More Important than Ever

Effective Managers

Although working conditions might change – for example, video conference meetings and phone calls might be necessary – it’s essential not to let business standards drop as a result. Ensuring that your team understands how to operate within their new working conditions is a key part of creating a culture of accountability.

Culture 52