Harvard Business

DECEMBER 8, 2023

They identified four qualities that set these companies apart: 1) They take a strategic approach to attracting, developing, and retaining talent; 2) They heavily invest in training and development; 3) They have strong cultures and internal operations; and 4) They’re respected in the broader environment.

Company 91

Company Talent Survey Interviews 91

Harvard Business

MARCH 21, 2018

Needed repairs and upgrades were delayed, worker training postponed, and risk assessments overlooked. These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. It doesn’t have to be this way. At Cummins, Inc.,

Operations 57

Operations Chemicals Metrics System 57

Harvard Business

OCTOBER 16, 2023

Leaders can use an approach called balanced benchmarking, borrowed from operations management, to conduct a needs assessment and apply training where it can be most effective. Historically, the challenge with implementing learning and development programs has been the difficulty in quantifying the impacts on organizational performance.

ROI 75

ROI Development Benchmarking Operations 75

Business Consulting Agency

SEPTEMBER 19, 2023

This is where business consulting services shine, offering a wealth of benefits that help companies improve their operations, enhance their strategies, and ultimately achieve better results. Operational Efficiency Process Optimization: Business consultants analyze existing processes and workflows, identifying bottlenecks and inefficiencies.

Company 52

Company Operations Financial Efficiency 52

Harvard Business

NOVEMBER 17, 2023

As more businesses in the hospitality industry consider robots as a solution to a thinned frontline service workforce, owners and operators must recognize that their investment in a service robot extends beyond the hardware and software.

Software 74

Software Operations Training Training 74

Consulting Matters

JANUARY 29, 2020

In the past you operated in a compensation model where you do work and then get paid. Now you're operating in a return on investment model where you invest your money, time and talents in your business with the expectation of a return. Sure they may ask for a training program to develop their leadership talent.

Consulting 177

Consulting How To Talent Training 177

The Consultants Peer Group

SEPTEMBER 12, 2023

Over a short two-day span several consulting related articles caught my attention. IT, HR, Profit Improvement, Operations, etc., First, Confessions of a Whistleblower by Garrison Lovely highlighted several cultural problems at the consulting firm, McKinsey. will be the first cut.

Ethics 98

Ethics Consulting McKinsey Government 98

Tom Spencer

JULY 29, 2022

Human resource teams are critical to the growth of a company since employees typically represent both the biggest operating expense and largest off-balance sheet asset for most businesses. In this article, I will break down a few functionalities of Human Resource teams, and a couple of ways to get started in Human Resource Management.

Resources 78

Resources Management How To Balance Sheet 78

Business Consulting Agency

MARCH 26, 2023

These services provide expert guidance and advice to businesses looking to improve their operations, solve problems, and grow their bottom line. In this article, we will explore why business consulting services benefit companies. Startups, small business, and established larger organizations work with consultants.

Company 52

Company Consulting Efficiency Operations 52

Successful Independent Consulting

SEPTEMBER 16, 2017

The tactics in this article will help if you bill by the hour or by the day. There are other ways to bill for your talent and expertise but those will be covered in another article. Also, the larger the firm, the more overhead the billing rate needs to cover such as partner salaries and bonuses, real estate, advertising, and training.

Consulting 236

Consulting Real Estate Policies Operations 236

Cheryl Cran

OCTOBER 28, 2014

Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability. What does it mean to ‘upgrade the leadership operating system’? What does it mean to ‘upgrade the leadership operating system’?

Operations 26

Operations System Leadership Emotional Intelligence 26

Asamby Consulting

JULY 5, 2022

This article is the third of a series of posts on how to build a company "operating system", the infrastructure that functions as a backbone of your most common tasks and daily activities. In particular in this article we focus on how to track company time on Airtable in order to be able to run analysis and optimization activities.

Company 98

Company How To Tools System 98

Tom Spencer

AUGUST 18, 2023

In this article, we will examine 5 strategies that you can adopt to increase your chances of success. Gaining work experience can allow you to position yourself as a low-risk hire who can hit the ground running from day one by operating independently and delivering value without extensive handholding and supervision.

Marketing 78

Marketing Consulting Case Interview Interviews 78

Effective Managers

FEBRUARY 24, 2023

The feature picture from this article was taken (with my wife Donna in the foreground) during a day-off trip into the country with Tuya and other leading management consultants in Mongolia. As Mongolia transitioned to a market economy, many donor countries helped in this transition by subsidising all kinds of training programmes.

Consulting 52

Consulting Training Training Banking 52

Harvard Business

NOVEMBER 24, 2017

How many times have you had to watch your company’s latest cybersecurity training video? An entire industry now exists to train us humans to be smarter in how we operate computers, and yet the number of cybersecurity incidents continues to rise. Are we impossible to train? Are the hackers always one step ahead?

Training 34

Training Training Enterprise Data 34

Harvard Business

JULY 1, 2022

Researchers analyzed pay data for Massachusetts bus and train operators — who work at union-negotiated rates — and found women still took home 11% less than men.

Operations 59

Operations Training Training Data 59

The Consultants Peer Group

OCTOBER 29, 2023

Five Ways to Reclaim the Profession In the series’ first blog we said that within the crowded marketplace most consultants separate themselves or their practice by segment, that is, as consultants in IT, Operations, Strategy, HR, Marketing, Fintech -- the list goes on. Are you certified in the very thing (e.g., More on consulting follows.

Ethics 52

Ethics Consulting Training Training 52

Management Consulted

JULY 2, 2013

First, a 101 on strategy consulting for you newbies to the site – having an insider view into the strategy and operations of a company requires that you quickly become an expert on day-to-day activities in light of the overall company vision. In strategy consulting, you are in pre-CEO training.

Financial 252

Financial Consulting Strategy Strategy 252

Harvard Business

JULY 27, 2023

In reality, research has shown that extrinsic and intrinsic motivations operate jointly to predict high performance. And organizations should train managers to be aware of the motivation purity bias. Job candidates should invest in building their negotiation skills so they are less thrown off when companies use social impact framing.

Research 63

Research Company Financial Operations 63

Harmonious Workplaces

JANUARY 11, 2024

After all, I have been there — I owned and operated a storefront business and served as an executive for organizations of various types throughout my career. I feel a kindred connection with those who own or operate organizations. Will you need always to risk your career, safety, or life?

Ethics 98

Ethics Conference Meeting Leadership 98

ConsultX

MARCH 8, 2022

This article will help you to gain a better understanding of what a Business Consultant is, and what their role can entail. A business consultant is an individual who works closely with business owners and managers to improve operations and efficiency. Find out more about Training with ConsultX and using our software

Consulting 52

Consulting Operations Software Industry 52

Tom Spencer

APRIL 15, 2022

This article continues on from Part 1 , in which I shared some of my experiences of working with an internal strategy team at a large financial institution, and some of the main projects and activities I undertook. In this article, we will explore the 7 main differences between internal strategy and management consulting.

Strategy 88

Strategy Strategy Strategy& Financial 88

Harvard Business

MAY 20, 2016

Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. The head of operations chimed in: His five most recent checkouts had complained about breakfast, and the cost of compensating guests for disappointing experiences was getting out of control. Insight Center.

Operations 31

Operations Hotels Case Interview Finance 31

Comatch

JUNE 29, 2023

Today’s business environment operates on a global scale. For companies operating across borders, having staff with an understanding of working internationally is not just an added advantage, but a competitive necessity. In fact, over 65% of multinational companies operate international relocation programs, and guess what?

Operations 52

Operations Culture Healthcare Company 52

Harvard Business

AUGUST 3, 2017

When it comes to creating a more data-and-analytics-driven workforce, many companies make the mistake of conflating analytics training with data adoption. While training is indeed critical, having an adoption plan in place is even more essential. Build certification into your training. Consider training a starting point.

Training 37

Training Training Data Agile 37

Harvard Business

JUNE 28, 2016

And as I neared the end of my corporate days, I realized I’d received much more management training in the last five years than I did in the first 20 years — when I really needed it — combined. Some surveys seem to lump together technical skills training and classic management training. More strategic.

Training 49

Training Training Development Management 49

Tom Spencer

FEBRUARY 16, 2024

In this 2-part article, I will outline the 5 key skills of an effective consultant, then discuss how to hone and highlight these skills. Even in day to day scenarios like team meetings, conflict resolution, and decision making, good leadership is essential to ensure smooth operations within the firm.

Consulting 78

Consulting Leadership Financial Data 78

Effective Managers

FEBRUARY 23, 2023

Here is an article written by David Norman, Chair at The Consultants Peer Group (TCPG). David recently completed the ICMCI ISO 20700 checklist training program that I offer through an LMS, which inspired him to write this article. It is my honor to be an accredited instructor for the ICMCI ISO 20700 Checklist training program.

Management 52

Management Consulting Guidelines Tools 52

Harvard Business

DECEMBER 15, 2017

And they receive little on-the-job training to develop skills such as how to allocate short- and long-term resources, how to provide developmental feedback, or how to effectively handle conflict – leadership skills needed to run a vibrant business. Yet most doctors in the U.S. aren’t taught management skills in medical school.

Training 49

Training Training Management Healthcare 49

Cheryl Cran

OCTOBER 28, 2014

Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability. What does it mean to ‘upgrade the leadership operating system’? What does it mean to ‘upgrade the leadership operating system’?

Operations 20

Operations System Leadership Emotional Intelligence 20

Cheryl Cran

OCTOBER 28, 2014

Traditional training modules on leadership skills, communication skills, change management skills, emotional intelligence are useful tools to elevate leadership ability. What does it mean to ‘upgrade the leadership operating system’? What does it mean to ‘upgrade the leadership operating system’?

Operations 20

Operations System Leadership Emotional Intelligence 20

Markovitz Consulting

MAY 1, 2019

According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.” Place responsibility for improvement in the hands of a few people who have the special skills and training to operate the software, and let them fix the problems. Yup, that’s right.

Software 124

Software Chemicals Analysis Process Analysis 124

Effective Managers

MARCH 31, 2023

Any piece of work that has been prepared based on the data set on which ChatGPT was trained is bound to be thorough. Yes, ChatGPT has been trained on a very large data set. That brings us to the heart of this article. And, of course, many other factors that we are not discussing in this article.) Now hang on a minute!!!

Ethics 59

Ethics Training Training Data 59

Tom Spencer

MARCH 21, 2020

Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. You are not transparent or operate in bad faith.

Banking 88

Banking Airlines Insurance Insurance 88

Tom Spencer

DECEMBER 16, 2022

In 2017, Warton published an article that highlighted the rise of contractual workers in both the private and public sectors. In terms of flexibility and autonomy, consultants who operate as contractors can decide what services to offer, when and how to offer those services, and what prices to charge.

Consulting 97

Consulting Accenture Industry Talent 97

Tom Spencer

SEPTEMBER 1, 2023

This article aims to shed light on the power of governance and how to create a transformative governance structure. In the context of business, these decisions are forged through meetings involving key stakeholders where strategic, operational, and performance-related topics are discussed and debated.

Government 88

Government Culture Ethics Agile 88

Progressus

OCTOBER 20, 2023

In this article, we will delve into essential KPIs that every professional services firm should monitor to gauge their business performance, profitability, and progress towards overarching objectives. It provides a high-level overview of business performance, highlighting the sustainability of the current strategy.

Cash Flow 52

Cash Flow Metrics Resources Sales 52