Why corporate-center efficiency matters


The latest research points to new ways to help a center get more efficient. Insights on OperationsGetting the most out of a corporate center has never been so important or complex.

An efficient operating model for US regional banks


To break out of a performance rut, US regional banks must fundamentally redesign and simplify their operating models. Our Insights

Make Customers Happier with Operational Transparency

Harvard Business

Ryan Buell, associate professor at Harvard Business School, says the never-ending quest for operational efficiency is having unintended consequences. Buell believes organizations should deliberately design windows into and out of operations. He says increasing operational transparency helps customers and employees alike appreciate the value being created. Buell is the author of the HBR article “Operational Transparency.”

How private equity is tackling operational complexity


General partners are improving their efficiency and scalability through digital and analytical tools. Insights on Private Equity & Principal Investors

Great Companies Obsess Over Productivity, Not Efficiency

Harvard Business

Business leaders often think of “efficiency” and “productivity” as synonyms, two sides of the same coin. When it comes to strategy, however, efficiency and productivity are very different. This view differs substantially from the relentless focus on efficiency that has characterized management thinking for most of the last three decades, but it is absolutely essential if companies are going to spur innovation and reignite profitable growth.

Retail Bank Operational and Digital Leaders Reap the Rewards


BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016.

Scientist, Engineer and Operations Manager

Seth Godin Blog

Take existing practices, weave them together and create a bridge that won't fall down, write code that won't crash, design an HR department that's efficient and effective. The Operations Manager takes the handbook and executes on it. The operations manager makes it run on time.

How Companies Are Using Machine Learning to Get Faster and More Efficient

Harvard Business

Although machine-reengineering is new, companies are already seeing striking results with it, particularly in boosts to speed and efficiency. Workers can become more efficient and effective, which improves workflows as well as the bottom line.

Intelligent process automation: The engine at the core of the next-generation operating model


Here’s how to use them to enhance productivity and efficiency, reduce operational risks, and improve customer experiences. Full intelligent process automation comprises five key technologies. Our Insights

Figuring Out How IT, Analytics, and Operations Should Work Together

Harvard Business

A new set of relationships is being formed within companies around how people working in data, analytics, IT, and operations teams work together. For IT to operate in the data and analytics space often takes realigning roles and responsibilities. Analytics Operations IT Digital Articl

Capturing the next frontier of value: Operating models for oil and gas fields of the future


As the global energy transition accelerates, upstream operators must modernize and shift to more economic operating models. Where and how should they seek the next generation of efficiency gains? Our Insights

Rolling Back Fuel Efficiency Is a Bad Deal for Everyone — Including U.S. Carmakers

Harvard Business

The idea that these protections are anti-business stems from a huge misperception that business operates outside of a world that needs clean air and water or a stable climate to function. ” Let’s explore the impacts of one of the most prominent examples of regulatory retrenchment in the works: the rollback of auto fuel efficiency standards. Department of Transportation review the previously agreed-to fuel efficiency marks.

How to Win with Automation (Hint: It’s Not Chasing Efficiency)

Harvard Business

So a lot of people were surprised when it launched a brick and mortar book store , but as Apple has shown with its highly successful retail operation, there’s a big advantage to having stores staffed with well trained people. ” So the key to winning in the era of automation, where robots do jobs formerly performed by humans, is not simply more efficiency, but to explore and identify how greater efficiency creates demand for new jobs to be done.

Technology That Improves the Customer Experience and Boosts Efficiency

1 to 1

Over the years, there have been quite a few technologies that have emerged that offer the double threat of strengthening the customer experience while improving operational efficiency. These include self-service tools, mobile field service applications, and systems used to support crowdservice forums. Add inContact''s new outbound predictive dialing system to the mix. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog.

Great Businesses Scale Their Learning, Not Just Their Operations

Harvard Business

Ronald Coase nailed it back in 1937 when he identified scalable efficiency as the key driver of the growth of large institutions. Scalable efficiency works best in stable environments that are not evolving rapidly. We believe there still is a compelling rationale for large institutions, but it’s a very different one from scalable efficiency. Scalable efficiency doesn’t just demand conformity among the individuals within the institution.

Startups Could Fundamentally Change the Way Big Investors Operate

Harvard Business

Small startup firms are already developing proprietary technologies — such as machine vision, deep learning, and other innovations —– that could help large investors evaluate opportunities and risks with far greater accuracy and efficiency than was previously possible. This disconnect is a major problem for the continuing development of efficient capital markets. Innovation has the potential to transform the investment industry.

Spending reviews: A more powerful approach to ensuring value in public finances


Spending reviews have the potential to provide significant insight into budget allocations, enabling higher productivity and greater operational efficiency.

Continuous Improvement for Nonprofits

The Nonprofit Consultant

Every operation is and will remain a collection of regularly repeated processes. In any economy, non-profits need to run efficiently. Tags: continuous improvement processes Nonprofit management efficiency From Guest Blogger: Brian Leitten. Mr. Leitten is an experienced non-profit leader and consultant, chief executive and attorney. He provides consulting services nationally to non-profit leaders from his office in Port Orange, Florida.

How solar energy can (finally) create value


The keys to improvement are better capital and operational efficiency. The market for solar power is growing faster than ever, but profitability has been lagging. Our Insights

Energy 114

The #1 Quality Your Prospects MUST Have

David A Fields

Raymond, a 38 year-old operations efficiency consultant on the West Coast wanted to snag some strategy projects.

The trillion-dollar opportunity for the industrial sector: How to extract full value from technology


As data, connectivity, and processing power expand, so do opportunities for industrial companies to extract value through innovative products, services, operational efficiencies, and business models. The digital revolution is just beginning. Digital Insights

Health Systems Need to Completely Reassess How They Manage Costs

Harvard Business

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture.

How IT can drive agile development


A simple idea: update your operating model to be able to build small, self-contained teams that create change quickly and efficiently. Our insights

Agile 87

Using Bundled Payments to Improve the Patient Experience

Harvard Business

Hip and knee replacements are discrete, pre-planned events with a fairly standardized and consistent patient journey, from pre-operative evaluation to scheduled OR date to post-operative rehabilitation, and with a single “captain” of the ship. Hero Images/Getty Images.

Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Higher wages are also necessary for many companies that are stuck in a vicious cycle of bad jobs, bad operations, bad customer service, low productivity, and high costs. Operations Labor Digital ArticleImage Source/Getty Images.

When Top-Down Change Isn’t Working, Hand the Keys to Frontline Staff


Article Thursday, June 08, 2017 The World Bank turned to agile methodologies, implemented from the bottom up, to improve operational efficiency and employee satisfaction. Operations head Kyle Peters describes the challenges and successes. Article

Bureaucracy Can Drain Your Company’s Energy. Agile Can Restore It.

Harvard Business

Its hierarchical authority, specialized division of labor, and standard operating procedures enabled companies to grow far larger than they had ever been. The German sociologist Max Weber famously praised bureaucracy’s rationality and efficiencies. Tetra Images/Getty Images.

Attacking the cost of cash


What can they do to promote cash efficiency and cut the costs of their cash operations? Targeting cash costs will be crucial for financial institutions looking to stay competitive. Insights on Financial Services

Welcome to the Library's Blogs! - Free Management Library

Consulting and Organizational Management

Development is hard pressed to interface with operations. Yet it is extremely important that this interface be workable because developments are not relevant until they find their way into operations. An operation is charted to preserve the status quo, the current thinking and methods. Operations assumes this status quo as a “given” and works within current procedures to improve them and “operationalize” them with a high degree of efficiency. Library.

How Manufacturers Can Get Faster, More Flexible, and Cheaper

Harvard Business

All kinds of companies had failed at operational flexibility. In addition, design improvements to the standardized platforms are likely to improve the customers’ driving experience and increase vehicle fuel efficiency. The third trait that many masters share is the use of flexible plant designs and multiskilled, or cross-trained, machine operators. There are a number of incremental efficiencies built into the design of the line.

How Hurricane Harvey Spurred a Houston Hospital to Rethink Emergency Care

Harvard Business

Although it remained open for operations during Hurricane Harvey in late August 2017, the storm caused significant moisture damage to its infrastructure, necessitating the closure of more than half of its 200 inpatient beds for several months after the storm. Six months later, largely as a result of this revamping, the ED is now more efficient and safer than ever before — despite a sustained 7.5% Change management Organizational structure Operations Healthcare Digital Articl

Overwhelming OTT: Telcos’ growth strategy in a digital world


Beyond operational efficiency, they will need to focus on excellence in execution. Incumbents are now asking if digital is a threat to or an opportunity for their business model. Our Insights

What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Other financial and operating indicators showed similar disparities. Our research indicates that these leaders approach the digital opportunity with a different strategic mindset and execute on the opportunity with a different operating model. The broad deployment of digital technology requires rethinking both business and operating models.

How an Online Grocery Platform Could Reshape Retail as We Know It - SPONSOR CONTENT FROM OCADO

Harvard Business

” The immediate result has been a world increasingly awash with platforms and, if you aren’t operating one, many will label you a strategy Luddite. So online grocery is hard, and doing it profitably demands extraordinary levels of efficiency powered by the creative application of technology and automation. That’s the end business case we put forward at Ocado, the world’s largest online-only grocery retailer, currently operating in the UK.

Joint Ventures Reduce the Risk of Major Capital Investments

Harvard Business

In many industries, the capital required to build an asset of minimum efficient scale is growing. The latest nuclear reactor designs, promising higher safety, longer operating life, and lower operating costs, cost up to $25 billion after factoring in the huge budget overruns.

S-Corp Owners: Is Your Salary Reasonable?|Women In Consulting.

Women in Consulting

Nonprofit Fundraising Events : Friends Asking Friends helps you empower your supporters, reach more people, and execute your fundraising events efficiently ? Peer-to-peer Fundraising Email Marketing Website Management Website Design Payment Processing Sphere Know How Blog Sphere Knowledgebase Sphere Forum Case Central Sphere Connect Sphere Connect Partners Blackbaud Connect Partner Network Overview Partner Login. Get the Flash Player to see this player. -->.

Will Today’s Devastating Weather Change Business the Way Hurricane Katrina Did?

Harvard Business

Over the next decade Walmart saved billions of dollars by aggressively cutting its energy use, doubling the efficiency of its fleet, and becoming one of the world’s largest private-sector buyers of renewable energy. Rising seas and extreme weather (assets and operations): Do we — or our major suppliers or customers — have important assets in low-lying areas around the world? Sustainability Operations management Digital ArticleNicholas Blechman for HBR.

Lessons from Mayo Clinic’s Redesign of Stroke Care

Harvard Business

With this information, clinicians learn how to make more efficient use of high-cost resources, leading to lower total costs while achieving the same or better patient outcomes. Operations Organizational structure Healthcare Digital ArticleDavid Pereiras/Getty Images.

How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned

Harvard Business

In this article, I’d like to share the insights we’ve gleaned from the model’s first full year of operation, which hopefully organizations in health care and many other industries will find useful. Accountability is vital to the efficiency of the process.

U.S. Health Plans Can Save Billions by Helping Patients Navigate the System

Harvard Business

Consumers can select one-click options to get their delivery within a specific timeframe, but are oblivious to the operational complexity that goes on behind the scenes to make it happen. Operations Business models Healthcare Digital ArticleShana Novak/Getty Images.