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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Lee is not just a great leader; he also turned his leadership success into a highly profitable leadership and management training business, so he's got some best practices on how he stands out in the market and wins clients. Learn more about my Brand Positioning and Messaging strategy services: [link].

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The Importance of Hospitable Leadership in Hospitality

People Business Psychology

We often hear and read that leadership is crucial in business. Having worked in the luxury-segment hotel industry, I subscribe to the idea that leaders have a strong influence of how, and how well, the workforce operates – especially in the hotel industry. More than anything, retention is driven by leadership.

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The Secret Sauce to a Superior Customer Experience

Rick Conlow

When I got to my hotel, the clerk seemed annoyed with me. Websites that are unresponsive or marketed products that are unavailable. Furthermore, do you want to enhance your leadership skills to drive customer-centered behaviors in employees? See this: 21 Servant Leadership Training Lessons.

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3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

The proven benefits of innovation include: increased competitive advantage improved operational productivity reduced costs and increased revenue improved commercial value enhanced problem-solving One modern innovation that is impressive to watch is SpaceX's reusable Falcon 9 (watch the video below). References: Beswick, C., Bishop, D., &

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Want more consulting clients? Here's how to find them.

Consulting Matters

Do you see yourself enjoying walking the floor of a manufacturing plant, chatting with the production staff and engineers? How do you feel if your client gives you a free overnight to stay at one of their hotels to get a flavor of their customer service experience? So they send you out to "walk the floor" of their business.

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11 Best Consulting Blogs: Read These Blogs To Grow Your Consultancy

Tsavo Neal

These best consulting blogs offer bite-sized reads packed with actionable tips and strategies for consultants. Rattleback Rattleback has an excellent blog that I read frequently to validate many of my own strategies for marketing my consulting business. 3 Website Best Practices of the Leading Thought Leadership Marketers.

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How Perfectionists Can Get Out of Their Own Way

Harvard Business

He’s driven to do this, even though logically he knows that even great products usually have some negative feedback, and that the specific negative comments he reads aren’t particularly relevant to how he plans to mainly use the tool. Perfectionists can spend too long working on marginally productive activities before moving on.

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