Markovitz Consulting
DECEMBER 1, 2020
Low-value travel? Elaborately defined, documented, and monitored processes and procedures? The sales, marketing, product, and customer service teams were stuck at the 11th hour (well, the 12th hour, actually) adjusting for the CEO’s violation of structure. Long commutes? Four-hour meetings? Gone, gone, gone, and gone.
Consultant Journal
MARCH 5, 2020
It’s a question on the minds of many entrepreneurs, as Fortune 500 companies announce new protocols for travel, meetings and even use of coffee cups. Think about what’s actually needed for your sales and marketing : Wave or nod instead of shaking hands. Take a look at your cash flow and what a change to sales or staffing could do.
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Harvard Business
APRIL 26, 2016
For decades, Sales and Academia remained worlds apart and the business world did fine. But Sales is changing, Academia is out of touch, and this is bad for business and the academy. Sales was traditionally seen as a form of service work, with an emphasis primarily on developing moral character.
Management Consulted
SEPTEMBER 18, 2016
We’re sure you have put many hours into writing your resume and are personally attached to your beautifully crafted document. In your work/experience section, instead of stating: Led sales force of 15 on nationwide promotional campaign. Instead of writing: Interests : Travel. Hiking Colorado Rockies. Amateur Thai chef.
Harvard Business
NOVEMBER 22, 2018
The column highlighted the work of Stanford psychologist Jamil Zaki , who documents what he calls “positive conformity.” I recently immersed myself in the customer-service transformation of Mercedes-Benz USA , the sales-and-service arm of the German automaker. Kindness, it turns out, is contagious.
Martinka Consulting
FEBRUARY 19, 2021
For reference, my first three questions to owners are: Have you worked with a financial advisor to see how much money you need from the sale to support your next great adventure in life (and do you know what your business is worth – not just what you want for it)? What will you be doing after the sale? Pretty straightforward, right?
Harvard Business
AUGUST 7, 2018
Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan ? I have one such document in front of me as I write this. Alicia Llop/Getty Images. Be prepared to adjust.
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