INDUSTRY INSIGHTS YOUR PEERS ARE READING
When people think about consultants, they often think about those that work for companies like McKinsey, Accenture, Deloitte, etc. These are companies that are essentially independent from product vendors. MORE
Got an idea from Dan Wallace (Twitter handle: @Ideafood ) to write a manifesto (link to some other examples here ). As many regular readers may know, I am pretty passionate about the practice of business and management consulting. Without further ado, here is a working draft of my management consulting manifesto: Do what’s best for the client before the consulting firm. Lead and practice ethically. Love the client and commit fully or leave at the earliest, ethical moment. MORE
Eventually projects with consultants come to an end. Similar to completion of a good run as an employee of a firm, feelings at the end of a consulting project can be bittersweet. For me, the sweetness of successfully completing a project feels great, while the end of the day-to-day, close working relationship with the client can make one reflect for a moment longer. MORE
For those unfamiliar with Quora , it is one of the emerging “question and answer” sites on the Internet. Although its positioning is not quite clear to me yet, a point of difference relative to other sites (like Yahoo Answers) is that Quora integrates aspects of social networking technology. Throw in a carefully-honed, early-adopter market segment and some venture capital hype – the result for now seems to be a high-quality, professional dialogue hub. MORE
Twitter has reached 200 million registered user accounts, generating 110 million tweets each day as of January, 2011. I was at a TAG CRM “State of the Industry” presentation recently, and one of the presenters mentioned some stats that captured my attention. MORE
Many blog posts and articles address when to use management consultants versus not. Some argue that using consultants for strategy development intimate incompetence by management (example here ). Others argue that consultants should be used in cases when expertise is higher than that of existing employees. Companies should definitely examine the needs and tradeoffs for using management consultants. MORE
While I don’t often write about leadership, management, and consulting “techniques”, there’s one that I wanted to share as I’ve found it useful when facilitating a diverse group of folks. I call it “painting the ends of the spectrum”, although I’m sure there other varieties and names for this approach. MORE
Saturday, August 13, 2011. August 15, 2011 at 2:13 AM. September 15, 2011 at 8:50 AM. September 19, 2011 at 10:51 AM. Saturday, August 13, 2011. skip to main | skip to sidebar. Consultant Ninja. Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. The Math of Jefferson County, Alabamas Sewer Bond Bankruptcy. MORE
Monday, May 16, 2011. July 12, 2011 at 5:46 PM. July 22, 2011 at 12:35 AM. Monday, May 16, 2011. skip to main | skip to sidebar. Consultant Ninja. MORE
Tuesday, July 26, 2011. August 4, 2011 at 11:36 AM. September 12, 2011 at 7:55 PM. September 14, 2011 at 3:57 PM. Tuesday, July 26, 2011. skip to main | skip to sidebar. Consultant Ninja. MORE
Tuesday, June 21, 2011. Tuesday, June 21, 2011. skip to main | skip to sidebar. Consultant Ninja. Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. Consulting Verbatims. MORE
by Tom Spencer on December 14, 2011 · 0 comments · Image Source. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. We need you to lead us. in Leadership. You too can put a ding in the universe. THERE are three simple steps to being a visionary leader. MORE
It’s official. I’m mustering all my authority (however much that is) and declaring that the Era of the Elevator Pitch is over. Done with. Kaput. So last century. Because the whole concept of the elevator pitch is slightly flawed. Sure, you need a concise way to answer the question, “What do you do?” ” but is every response a “pitch”? There’s Flaw 1. MORE
Every now and then unusual parallels pop into my mind. I don’t know why, but this morning it was the interesting similarities between social media and pregnancy. If you’re a parent, I bet you’ll be able to relate to at least a few of these: 1. It’s Hard to Know What to Expect. MORE
10 Things Salespeople Should Never Say. Normally I’m pretty upbeat and positive, but today I need to share some advice about what not to do. You see, I recently had an interesting interaction with a sales rep who simply couldn’t believe that I didn’t want to buy what he was selling, and he really crossed the line. MORE
by Tom Spencer on November 14, 2011 · 0 comments · Image Source. For example, SMEs currently account for more than 99% of businesses in Europe ( Economist Intelligence Unit 2011 ). About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. MORE
Every few years an event like Hurricane Irene blows by, reminding businesses to check their disaster recovery plans. As the East Coast braced for Hurricane Irene last weekend, you might have pulled out your own plan to review. MORE
List of economic consulting firms in Hong Kong 2011. by Tom Spencer on October 4, 2011 · 1 comment · Image Source. October 5, 2011 at 9:44 am. Previous post: List of strategy consulting firms in London 2011. About. Book Shop. Archive. Definitions. MORE
I was on a road trip recently, taking my daughter to Nashville for her freshman year of college. Since I wasn’t driving, I had the chance to spend some time contemplating journeys – in life and in business – blogging along the way. MORE
by Tom Spencer on November 23, 2011 · 1 comment · Image Source. November 23, 2011 at 11:04 pm. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. Mankiw’s 10 Principles of Economics. MORE
Sorry to break up with you this way, but a tweet was just too short. I tried, I really did. You looked so fun, and I thought it would last. But the promise was better than the reality of living with you. You may not miss me at all, but I’ve got to get this off my chest. MORE
Every Company Needs One. If you haven’t established a social media policy for your business, it’s time to get busy. Like an Internet Use policy, a social media policy explains how employees can utilize social media when representing the company. MORE
by Tom Spencer on September 22, 2011 · 1 comment · Image Source. September 30, 2011 at 9:59 pm. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. The Rule of Three. in Management Consulting. MORE
5 Things Executives Need to Know About Social Media. Social Media is something that’s on the radar of many corporate leaders. MORE
by Tom Spencer on September 19, 2011 · 0 comments · Image Source. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. Who is responsible for your success? in Business Strategy. MORE
If you have ever stood in line for a Tickle Me Elmo, to get hot concert tickets or to be the first to get a new iPad, you know the sense of anxiety created by pursuing something you may not be able to get. MORE
List of strategy consulting firms in Hong Kong 2011. by Tom Spencer on September 29, 2011 · 0 comments. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. in Management Consulting. List of strategy consulting firms in Hong Kong. Accenture. MORE
I’m about to send my oldest daughter off to college. In just a few weeks she’ll be on her own in an unfamiliar town, absorbing new experiences, having fun and (hopefully) remembering the lessons her father and I taught her along the way. MORE
Do you ever dream about taking a sabbatical? Taking a few weeks or months off work can sound really enticing, but not many of us have that luxury. Maybe it’s time to insist on it. When I was growing up, my Dad was a college professor, teaching marine biology at Eckerd College in St. Pete, FL. MORE
I just reviewed an RFP for marketing services. It was a very detailed, well written RFP. And the client was asking for everything. Which is not a problem. Unless you have a limited budget. Do you know how much marketing costs? How much should it cost? MORE
by Tom Spencer on September 14, 2011 · 1 comment · Image Source. September 15, 2011 at 6:18 am. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. Free Money Day. in Economics. MORE
You might have missed the movie, The Joneses , starring Demi Moore and David Duchovny. It wasn’t a box office smash, and I wouldn’t have seen it myself except that it was filmed in my town. MORE
Customers can be funny creatures. Often you think you know what they want, because they told you they want it. And you know what they don’t want, because they told you that, too. But sometimes, like in the Dr. Seuss book, Green Eggs and Ham. customers don’t know what they want. MORE
I’ve been helping some clients deal with the aftermath of the Google Farmer update – a recent algorithm change that has had horrible effects on traffic to many e-commerce sites. Some sites have seen their site traffic and revenues fall 30%, 40% even 50%. MORE
Although I’ve developed a number of blog posts addressing the practice of management consulting, I have spent little time tying things together into a framework of secret weapons of the modern consultant. Secret weapons are a spectrum of tactics and skill areas – while some may be used widely, they are often passed through mentorship or apprenticeship in bits and pieces. MORE
Do You Know Who Your Competitors Are? Are You Sure? Are you confident that you know who you’re up against, or do you just THINK you know? MORE
In helping companies develop, tune-up, or reboot their professional services organizations, here are some example of complaints I’ve heard that reflect the need for change: Customer: “Instead of providing consulting services, your organization is marketing its products to me and asking me to pay the bill.” ” General manager of services organization: “I am not sure we know what services we sell versus what services are provided as part of the product pre-sales cycle.” MORE
So you have a few business challenges in front of you, and you’re not sure what to do. You’re not alone. That’s why legions of professionals hire consultants. MORE
On this Father’s Day, I wanted to give a short tribute to my dad, and reflect on his professional influence on me. My father is a great man. He received an education in electrical engineering, served in the U.S. MORE
2011 Related Topics Joellyn Sargent
JUNE 14, 2011
I just reviewed an RFP for marketing services. It was a very detailed, well written RFP. And the client was asking for everything. Which is not a problem. Unless you have a limited budget. Do you know how much marketing costs? How much should it cost?
Tom Spencer
SEPTEMBER 29, 2011
List of strategy consulting firms in Hong Kong 2011. by Tom Spencer on September 29, 2011 · 0 comments. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. in Management Consulting. List of strategy consulting firms in Hong Kong. Accenture.
Steve Shu Consulting
JUNE 15, 2011
Although I’ve developed a number of blog posts addressing the practice of management consulting, I have spent little time tying things together into a framework of secret weapons of the modern consultant. Secret weapons are a spectrum of tactics and skill areas – while some may be used widely, they are often passed through mentorship or apprenticeship in bits and pieces.
Steve Shu Consulting
MARCH 23, 2011
When people think about consultants, they often think about those that work for companies like McKinsey, Accenture, Deloitte, etc. These are companies that are essentially independent from product vendors.
Tom Spencer
OCTOBER 4, 2011
List of economic consulting firms in Hong Kong 2011. by Tom Spencer on October 4, 2011 · 1 comment · Image Source. October 5, 2011 at 9:44 am. Previous post: List of strategy consulting firms in London 2011. About. Book Shop. Archive. Definitions.
Consultant Ninja
AUGUST 13, 2011
Saturday, August 13, 2011. August 15, 2011 at 2:13 AM. September 15, 2011 at 8:50 AM. September 19, 2011 at 10:51 AM. Saturday, August 13, 2011. skip to main | skip to sidebar. Consultant Ninja. Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. The Math of Jefferson County, Alabamas Sewer Bond Bankruptcy.
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Steve Shu Consulting
APRIL 9, 2011
Got an idea from Dan Wallace (Twitter handle: @Ideafood ) to write a manifesto (link to some other examples here ). As many regular readers may know, I am pretty passionate about the practice of business and management consulting. Without further ado, here is a working draft of my management consulting manifesto: Do what’s best for the client before the consulting firm. Lead and practice ethically. Love the client and commit fully or leave at the earliest, ethical moment.
Joellyn Sargent
JUNE 16, 2011
You might have missed the movie, The Joneses , starring Demi Moore and David Duchovny. It wasn’t a box office smash, and I wouldn’t have seen it myself except that it was filmed in my town.
Consultant Ninja
MAY 16, 2011
Monday, May 16, 2011. July 12, 2011 at 5:46 PM. July 22, 2011 at 12:35 AM. Monday, May 16, 2011. skip to main | skip to sidebar. Consultant Ninja.
Steve Shu Consulting
APRIL 6, 2011
Eventually projects with consultants come to an end. Similar to completion of a good run as an employee of a firm, feelings at the end of a consulting project can be bittersweet. For me, the sweetness of successfully completing a project feels great, while the end of the day-to-day, close working relationship with the client can make one reflect for a moment longer.
Steve Shu Consulting
APRIL 26, 2011
In helping companies develop, tune-up, or reboot their professional services organizations, here are some example of complaints I’ve heard that reflect the need for change: Customer: “Instead of providing consulting services, your organization is marketing its products to me and asking me to pay the bill.” ” General manager of services organization: “I am not sure we know what services we sell versus what services are provided as part of the product pre-sales cycle.”
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Steve Shu Consulting
JANUARY 27, 2011
For those unfamiliar with Quora , it is one of the emerging “question and answer” sites on the Internet. Although its positioning is not quite clear to me yet, a point of difference relative to other sites (like Yahoo Answers) is that Quora integrates aspects of social networking technology. Throw in a carefully-honed, early-adopter market segment and some venture capital hype – the result for now seems to be a high-quality, professional dialogue hub.
Tom Spencer
NOVEMBER 23, 2011
by Tom Spencer on November 23, 2011 · 1 comment · Image Source. November 23, 2011 at 11:04 pm. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. Mankiw’s 10 Principles of Economics.
Consultant Ninja
JULY 26, 2011
Tuesday, July 26, 2011. August 4, 2011 at 11:36 AM. September 12, 2011 at 7:55 PM. September 14, 2011 at 3:57 PM. Tuesday, July 26, 2011. skip to main | skip to sidebar. Consultant Ninja.
Steve Shu Consulting
MARCH 1, 2011
While I don’t often write about leadership, management, and consulting “techniques”, there’s one that I wanted to share as I’ve found it useful when facilitating a diverse group of folks. I call it “painting the ends of the spectrum”, although I’m sure there other varieties and names for this approach.
Joellyn Sargent
AUGUST 12, 2011
If you have ever stood in line for a Tickle Me Elmo, to get hot concert tickets or to be the first to get a new iPad, you know the sense of anxiety created by pursuing something you may not be able to get.
Consultant Ninja
JUNE 20, 2011
Tuesday, June 21, 2011. Tuesday, June 21, 2011. skip to main | skip to sidebar. Consultant Ninja. Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. Consulting Verbatims.
Joellyn Sargent
JUNE 29, 2011
10 Things Salespeople Should Never Say. Normally I’m pretty upbeat and positive, but today I need to share some advice about what not to do. You see, I recently had an interesting interaction with a sales rep who simply couldn’t believe that I didn’t want to buy what he was selling, and he really crossed the line.
Tom Spencer
NOVEMBER 14, 2011
by Tom Spencer on November 14, 2011 · 0 comments · Image Source. For example, SMEs currently account for more than 99% of businesses in Europe ( Economist Intelligence Unit 2011 ). About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe.
Joellyn Sargent
APRIL 17, 2011
So you have a few business challenges in front of you, and you’re not sure what to do. You’re not alone. That’s why legions of professionals hire consultants.
Joellyn Sargent
OCTOBER 17, 2011
Every now and then unusual parallels pop into my mind. I don’t know why, but this morning it was the interesting similarities between social media and pregnancy. If you’re a parent, I bet you’ll be able to relate to at least a few of these: 1. It’s Hard to Know What to Expect.
Steve Shu Consulting
MARCH 11, 2011
Many blog posts and articles address when to use management consultants versus not. Some argue that using consultants for strategy development intimate incompetence by management (example here ). Others argue that consultants should be used in cases when expertise is higher than that of existing employees. Companies should definitely examine the needs and tradeoffs for using management consultants.
Joellyn Sargent
SEPTEMBER 22, 2011
Sorry to break up with you this way, but a tweet was just too short. I tried, I really did. You looked so fun, and I thought it would last. But the promise was better than the reality of living with you. You may not miss me at all, but I’ve got to get this off my chest.
Joellyn Sargent
SEPTEMBER 1, 2011
I was on a road trip recently, taking my daughter to Nashville for her freshman year of college. Since I wasn’t driving, I had the chance to spend some time contemplating journeys – in life and in business – blogging along the way.
Tom Spencer
SEPTEMBER 21, 2011
by Tom Spencer on September 22, 2011 · 1 comment · Image Source. September 30, 2011 at 9:59 pm. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. The Rule of Three. in Management Consulting.
Joellyn Sargent
AUGUST 29, 2011
Every few years an event like Hurricane Irene blows by, reminding businesses to check their disaster recovery plans. As the East Coast braced for Hurricane Irene last weekend, you might have pulled out your own plan to review.
Joellyn Sargent
JULY 29, 2011
I’m about to send my oldest daughter off to college. In just a few weeks she’ll be on her own in an unfamiliar town, absorbing new experiences, having fun and (hopefully) remembering the lessons her father and I taught her along the way.
Joellyn Sargent
SEPTEMBER 27, 2011
It’s official. I’m mustering all my authority (however much that is) and declaring that the Era of the Elevator Pitch is over. Done with. Kaput. So last century. Because the whole concept of the elevator pitch is slightly flawed. Sure, you need a concise way to answer the question, “What do you do?” ” but is every response a “pitch”? There’s Flaw 1.
Tom Spencer
SEPTEMBER 13, 2011
by Tom Spencer on September 14, 2011 · 1 comment · Image Source. September 15, 2011 at 6:18 am. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. Free Money Day. in Economics.
Joellyn Sargent
JULY 5, 2011
5 Things Executives Need to Know About Social Media. Social Media is something that’s on the radar of many corporate leaders.
Joellyn Sargent
JULY 1, 2011
Every Company Needs One. If you haven’t established a social media policy for your business, it’s time to get busy. Like an Internet Use policy, a social media policy explains how employees can utilize social media when representing the company.
Joellyn Sargent
MAY 31, 2011
Do you ever dream about taking a sabbatical? Taking a few weeks or months off work can sound really enticing, but not many of us have that luxury. Maybe it’s time to insist on it. When I was growing up, my Dad was a college professor, teaching marine biology at Eckerd College in St. Pete, FL.
Joellyn Sargent
FEBRUARY 3, 2011
Twitter has reached 200 million registered user accounts, generating 110 million tweets each day as of January, 2011. I was at a TAG CRM “State of the Industry” presentation recently, and one of the presenters mentioned some stats that captured my attention.
Joellyn Sargent
APRIL 1, 2011
Do You Know Who Your Competitors Are? Are You Sure? Are you confident that you know who you’re up against, or do you just THINK you know?
Tom Spencer
DECEMBER 14, 2011
by Tom Spencer on December 14, 2011 · 0 comments · Image Source. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. We need you to lead us. in Leadership. You too can put a ding in the universe. THERE are three simple steps to being a visionary leader.
Joellyn Sargent
MARCH 19, 2011
I’ve been helping some clients deal with the aftermath of the Google Farmer update – a recent algorithm change that has had horrible effects on traffic to many e-commerce sites. Some sites have seen their site traffic and revenues fall 30%, 40% even 50%.
Tom Spencer
SEPTEMBER 18, 2011
by Tom Spencer on September 19, 2011 · 0 comments · Image Source. About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. Who is responsible for your success? in Business Strategy.
Joellyn Sargent
FEBRUARY 28, 2011
Customers can be funny creatures. Often you think you know what they want, because they told you they want it. And you know what they don’t want, because they told you that, too. But sometimes, like in the Dr. Seuss book, Green Eggs and Ham. customers don’t know what they want.
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