LSA Global

JULY 15, 2023

Research by the Institute for Corporate Productivity found that companies with a high percentage of sales managers chosen from internal ranks have increased levels of employee engagement , greater employee retention, and higher productivity.

Sales 36

Sales Management Training Training 36

Rick Conlow

MAY 17, 2023

Furthermore, companies may feel pressure to meet external expectations or standards, such as quarterly earnings targets or market share goals. Increased Employee Engagement: According to a Gallup survey , organizations with highly engaged employees outperform their competitors by 147% in earnings per share.

Leadership 112

Leadership Training Training Airlines 112

Rick Conlow

AUGUST 21, 2023

The High Payoff of Employee Recognition Research shows employees with little, or no recognition exhibit decreased job satisfaction, higher turnover, lower productivity and engagement, and greater stress or burnout. Through planning meetings, training, and coaching we ramped up the initiative.

Training 69

Training Training Culture Leadership 69

Harvard Business

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. And at many companies, sustainability efforts are measured with well over 10 internal metrics.

How To 53

How To Metrics Survey Accenture 53

Harvard Business

NOVEMBER 8, 2016

In fact, a recent survey found that connecting with a prospect now takes 18 or more phone calls, callback rates are below 1%, and only 24% of outbound sales emails are ever opened. A LinkedIn survey found that B2B buyers are five times more likely to engage with a sales rep who provides new insights about their business or industry.

B2B 69

B2B Sales Media Guidelines 69

Harvard Business

JANUARY 2, 2018

Yet the CMO Survey reveals that nearly half of marketers are unable to show the impact of their social media investments. For example, research has found that 93% of Pinterest users plan purchases on the platform and 87% have made a purchase after seeing a product they liked. Evan Smogor/Unsplash.

Media 53

Media ROI Company Metrics 53

Harvard Business

OCTOBER 31, 2017

Across the health care industry, there’s a growing sense that pushing doctors ever harder to achieve productivity, quality, and service goals is backfiring. Doctors are working harder than ever and spending more of their time documenting clinical metrics and measuring patient satisfaction.

Survey 28

Survey Leadership Productivity Groups 28

Harvard Business

OCTOBER 27, 2017

In a recent survey , Bain & Company found that just 2% of companies are successful in achieving their sustainability goals. However, like many of the companies surveyed by Bain, we were unsure how to connect our strategic vision around sustainability with meaningful operational changes. Simone Golob/Getty Images. Make it personal.

Company 53

Company Strategy Strategy Strategy& 53

LSA Global

JUNE 18, 2020

For those struggling with how to stand apart from the pack, the encouraging news is that Gartner Research reports that over 50 percent of customer loyalty is driven by how you sell – more than the impact of your brand, product, service, and price combined. Let’s start with the current state of sales. Even though U.S.

Sales 36

Sales Training Training Culture 36

Harvard Business

MARCH 10, 2017

By seeing exactly where and how people spend their time — rather than relying on recollections, anecdotes, or assumptions — executives have a solid basis for taking actions that will raise productivity. The company had experienced lackluster sales growth, especially outside of its core product category.

Sales 53

Sales Software Productivity Data 53

Harvard Business

OCTOBER 3, 2014

An Accenture survey conducted last year found that only one in five companies said that they were “very satisfied” with the returns they’ve received from analytics to date. But the survey also found that only 33% of businesses in the U.S. Identify the right metrics that “move the needle.”

Enterprise 29

Enterprise Metrics Analysis Survey 29

Harvard Business

JUNE 13, 2018

By Ayman Sayed, President and Chief Product Officer, CA Technologies. We’re all striving to deliver better products faster to meet customer needs in the marketplace and stay ahead of the competition. Focus on Outcomes, not Metrics. Survey Data Shows That Many Companies Are Still Not Truly Agile.

Agile 52

Agile Development Management Software 52

Tom Spencer

JULY 28, 2018

Medical device companies are catching on to the financial potential of these devices and are beginning to add medical wearables to their product lines. Offers include things like gift cards and small cash payments for meeting certain daily fitness goals. Hurdles to Overcome.

Healthcare 74

Healthcare Insurance Insurance Data 74

Harvard Business

SEPTEMBER 19, 2017

Metrics Are Not Your Friends. A growing body of evidence shows that ethical companies outperform financially over time , but trying to translate such a broad finding into the short-term planning metrics used by most businesses is perilous. There are (at least) three major flaws with it. Let’s be clear.

Ethics 53

Ethics Metrics Energy Financial 53

Harvard Business

DECEMBER 14, 2016

We recently had the opportunity to combine behavioral KPIs with employee engagement survey results for two Fortune 100 clients comprising thousands of knowledge workers. Two metrics we use to provide a proxy of active working time per week are utilization and after-hours time. But there’s new data that can help.

Management 28

Management Metrics Data Meeting 28

Rod Burkert

FEBRUARY 19, 2019

If you participated in the survey you already received the free Executive Summary. And relative to 1:1 meetings, which can be incredibly effective , the case for social media is simple. We are not the customer; we are the product.) 6 – Email metrics are better. You can get more details here.

Media 40

Media Data Metrics Software 40

Harvard Business

MAY 3, 2016

And this is precisely the problem that many companies are having in their efforts to collaborate with partners, share resources and knowledge, and create new products and services. For many business leaders — 85%, according to a recent Accenture survey — such open innovation is critical to their strategic plans.

Intellectual Property 28

Intellectual Property Talent Groups Accenture 28

Harvard Business

JULY 21, 2016

We sent CSRs periodic short surveys throughout the day. We used the company’s detailed performance metrics to investigate how their mood at work related to their performance. Most importantly, we discovered strong performance effects when it came to quality of work and productivity. Monique Valcour.

Productivity 28

Productivity Insurance Insurance Metrics 28

Harvard Business

NOVEMBER 7, 2016

New workplace metrics are needed to help leaders get a more complete picture of this. To understand how employee recognition relates to organizational influence, Microsoft analyzed how the number of cheers sent and received within TINYpulse correlated with network centrality in the email and meeting network over the same period.

Leadership 53

Leadership Talent Software Deloitte 53

Tsavo Neal

JULY 10, 2020

How do you score in all the metrics that might be worth watching, and where specifically are you scoring in the eight most important ones. We’ll explain several dozen methods to move work through your firm to enhance its effectiveness, generate greater profit, and still meet deadlines. Now, this depends on your product’s pricing.

Sales 15

Sales Metrics Productivity Consulting 15

Harvard Business

FEBRUARY 5, 2018

Anything new in a big company gets bogged down by process, endless meetings to communicate and coordinate, and the need to defuse conflicts among competing interests. That’s not true of public companies, where quarterly metrics are scrutinized by analysts, and activist investors can buy up large stakes and push for change.

Interviews 33

Interviews Company Insurance Insurance 33

Harvard Business

OCTOBER 9, 2017

Here are some steps such organizations might take: Share patient stories and related lessons at every meeting. Convene patient advisory boards that meet regularly with practice leaders to convey concerns and make suggestions about improving patients’ experiences. Consider a narrative-medicine component.

Guidelines 53

Guidelines Efficiency System Meeting 53

Harvard Business

NOVEMBER 21, 2016

Instead, customers fill out style surveys, provide measurements, offer up Pinterest boards, and send in personal notes. Second, companies can use machines to supercharge the productivity and effectiveness of workers in unprecedented ways. Machine learning algorithms digest all of this eclectic and unstructured information.

Company 28

Company Fashion Apparel Trends 28

Harvard Business

OCTOBER 17, 2017

One recent global research survey of employee assistance programs found that, combined, employee anxiety, stress, and depression accounted for over 80% of all emotional health cases in 2014, compared with 55% in 2012. Denys Argyriou/unsplash. Distracted? Overwhelmed? Or perhaps prod you to interrupt less.).

Enterprise 31

Enterprise Data Ethics Emotional Intelligence 31

Harvard Business

OCTOBER 21, 2016

Disruptions in the supply chain may affect production processes that depend on unpriced natural capital assets such as biodiversity, groundwater, clean air, and climate. These unpriced natural capital costs are generally internalized until events like floods or droughts cause disruption to production processes or commodity price fluctuation.

Study 28

Study Efficiency Productivity Operations 28

Harvard Business

JANUARY 29, 2018

.” The memo’s bullet points ought to “provide concrete metrics of the impact you’ve had,” descriptions of “solutions you’ve delivered” and financial outcomes for which you’ve been responsible. She then set up a meeting to talk to her boss. In fact, he had some specific concerns.

How To 28

How To Handbook Resumes Metrics 28

Organizational Talent Consulting

AUGUST 7, 2023

Examples could include speaking up in meetings, holding a door for someone, smiling, or greeting someone by name when walking down the hall. A global survey of over 5000 CEOs revealed that greater than 60 percent of organizations anticipate introducing new products or services to fuel their growth.

Culture 52

Culture Financial Leadership Deloitte 52

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Yes, it’s hard to do this when no one has time to meet, much less collaborate.

Metrics 53

Metrics Data ROI Benchmarking 53

Harvard Business

JULY 13, 2016

Identify the right metrics. In the digital membership economy, the metrics best apt to indicate success are more likely to be around member churn and engagement. For product development, the offering needs to evolve constantly to meet members’ needs – changes only every year or two won’t cut it.

Cash Flow 28

Cash Flow Survey Metrics Accenture 28

Harvard Business

MAY 30, 2018

The most recent results from The CMO Survey conducted by Duke University’s Fuqua School of Business and sponsored by Deloitte LLP and the American Marketing Association reports that the percentage of marketing budgets companies plan to allocate to analytics over the next three years will increase from 5.8% purchase funnel metrics).

Marketing 53

Marketing Data Advertising Talent 53

Harvard Business

FEBRUARY 7, 2017

Companies deliver superior results when executives manage for long-term value creation and resist pressure from analysts and investors to focus excessively on meeting Wall Street’s quarterly earnings expectations. After all, “short-termism” does not correspond to any single quantifiable metric.

Management 28

Management Metrics Financial Company 28

Harvard Business

OCTOBER 17, 2017

The goal should be to keep children on a trajectory to becoming productive, successful, healthy adults rather than just treating them when they are sick. The team must develop collaboration strategies to meet these goals, prioritize the needs of complex patients, and tailor interventions to the specific needs of different subgroups.

Metrics 53

Metrics Efficiency System Development 53

Harvard Business

FEBRUARY 24, 2017

In a recent survey , 70% of respondents said that CEOs focus too much on short-term financial results, and nearly 60% said that they don’t focus enough on positive long-term impact. ” Many CEOs in our interviews emphasized the importance of choosing the right metrics to support both/and decision making.

Metrics 52

Metrics Study Financial Operations 52

Harvard Business

OCTOBER 16, 2018

So we’re doing things like avoiding endless meetings and emails and instead leveraging a community for communications. Measurement and metrics challenge every company, so how do you measure efforts to build a great experience for employees? We do things like employee surveys—we do those twice a year.

Deloitte 53

Deloitte Consulting Data Talent 53

Harvard Business

DECEMBER 13, 2016

The team used an outside consultant with experience in automotive product design to train and coach the leader and team members in the new capability. ” The dominant model of care delivery used in the United States is failing to meet this need, forcing patients to leave their homes for office visits and trips to the ER.

Case Interview 28

Case Interview Insurance Insurance System 28