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Tales of a ham-fisted service-to-sales debacle

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Instead, I got a sales come on right out of the gate: “Did you know the iPhone 15 Pro Max has faster charging and a better camera than your old phone?” Businesses are on the lookout for service-to-sales opportunities, those little windows of enchantment when a customer service interaction might possibly generate revenue instead of cost.

Sales 26
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Top 3 Reasons Social Selling Training Programs Fail

LSA Global

Why Social Selling Training Programs Fail to Grow the Sales Pipeline. When done right, curated online relationships should turn into more meaningful and more qualified sales conversations. Recent IDC research found that: 75% of the B2B Buyers use social media to inform and support purchase decisions.

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How to Set More Achievable Sales Goals

LSA Global

Setting More Achievable Sales Goals You have heard over and over how important it is to set sales goals, so that you have a specific target to work toward. Otherwise, your sales activities lack focus and direction. Goal Setting Let’s assume that overall sales goals are set by your sales manager.

Sales 36
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84% of B2B Sales Start with a Referral — Not a Salesperson

Harvard Business

Outbound B2B sales are becoming less and less effective. In fact, a recent survey found that connecting with a prospect now takes 18 or more phone calls, callback rates are below 1%, and only 24% of outbound sales emails are ever opened. Why are more and more buyers avoiding salespeople during the buying process?

B2B 67
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Replacing the Sales Funnel with the Sales Flywheel

Harvard Business

I’ve been using the sales funnel for 28 years, my whole career. For one thing, in an era when trust in traditional sources has eroded — in government, media, and in companies and the marketing they employ — word-of-mouth from trusted peers wields greater clout than ever. .” It was the right thing to do.

Sales 49
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Three Ways To Market Like A Thought Leader

Henry DeVries

"You can do all the marketing, sales training, and SEO-optimizing you want, but unless the story at the heart of your small business is compelling, all your other activities constitute merely the opportunity to bore, confuse or annoy.” Social media contrarian Ellen Melko Moore offers some advice.

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B2B sales will never be the same

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The sales world is forever altered, thanks to pandemic-fueled digital transformation across entire enterprises. In the B2B space, where relationships reign supreme, sales organizations found effective and efficient ways to conduct business with a digital-first approach that’s efficient, effective, and won’t go away any time soon.

B2B 29