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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Lee is not just a great leader; he also turned his leadership success into a highly profitable leadership and management training business, so he's got some best practices on how he stands out in the market and wins clients. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust.

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The Gift of Failure

Consulting Matters

For example, when you go to a hotel, you often get a brochure (either physical or virtual) that paints a picture of that property and its amenities. The problem however, is that many times when you get to the hotel, the picture doesn’t match the brochure. ” Get my Free Value Proposition Creation Video Training!

Hotels 207
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Transforming Governance Through Modern Technology

Tom Spencer

Embracing Digital Collaboration Tools By embracing digital collaboration tools, organizations can streamline communication and accelerate decision-making. However, by adopting new online tools, organizations can improve efficiency by enabling smoother collaboration, more efficient information sharing, and reduced travel costs.

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IMC USA 2017 Conference Open for Registration!

IMC USA

The conference dates are October 20-22 in Atlanta, Georgia, at the JW Marriott Atlanta Buckhead Hotel. The JW Marriott Atlanta Buckhead is just blocks away from great shopping at Lenox Mall, Phipps Plaza and the Lenox MARTA train station. Connect, Learn, Grow at IMC USA Conference 2017! Networking. Our 2017 Conference Venue.

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Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Johanna Rothman

As the organization changes (both products and tooling), people might not make those mistakes again. Instead, I offered them a deal—I would estimate the airfare and hotel and not charge them a cent more. If people have to ask for books or training, could you offer everyone a book allowance or a training allowance?

Policies 130
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3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

This tool can be extremely useful for defining the current and desired culture of any organization. Mindfulness: Mindfulness-based stress-reduction meditation training has been shown to have a positive outcome in overcoming the fear of failure. Benchmarking in the process of creating a culture of innovation in hotel companies.

Culture 52
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Pen vs Sword

Tom Spencer

A pen is a tool which can be used to write, and writing is a creative act that can be used to inform, entertain, and solve problems. In contrast, a sword is a tool which can be used to fight, conquer, and acquire by force. “The pen is mightier than the sword” is not just a pithy expression.