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Incentives vs Integrity: The BCG Bribery Scandal

Tom Spencer

Despite the gravity of the crime, BCG has avoided prosecution by self-reporting the violations, cooperating with the US Department of Justice ( DOJ ), and taking remedial actions, including firing those involved and closing its Luanda office. Foreign Corrupt Practices Act 1977 ( FCPA ). This scandal raises a number of key questions.

Ethics 97
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CCMA report: Data analytics reinvents the contact center, starting with the front line

1 to 1

The resulting new report, “Bringing the power of data and analytics to the front line,” captures best practices for leveraging data analytics to transform the contact center. Associates welcome real-time feedback, said Daniel Nield, head of bike operations and live chat at insurance broker Atlanta Group. What do I need to work on?’

Report 26
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Real-World Examples of AI in Management Consulting

Tom Spencer

This article will explore some of the most notable examples of AI in consulting, including its use in market research, strategy development, and operational optimisation. This can help consultants to identify key market trends, develop more accurate market research reports, and craft more effective marketing strategies.

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Leading by Lending a Hand to Others

Harmonious Workplaces

They go on to highlight that bosses and managers primarily affect their happiness, whereby 75 percent of workers report that their relationship with management causes the most stress. Gallup’s research corroborates this finding, reporting that 80% of employees who receive meaningful feedback weekly feel fully engaged​​.

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What You Can Do to Improve Ethics at Your Company

Harvard Business

It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. many of us face an endless stream of ethical dilemmas at work. We were surprised that 30 leaders in the study recalled a total of 87 “major” ethical dilemmas from their career histories. Wells Fargo. Volkswagen.

Ethics 55
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The Transformative Power of AI in Business

Tom Spencer

In the digital age, businesses are constantly seeking innovative ways to gain a competitive edge and streamline their operations. From enhancing customer experiences to optimizing decision-making processes, AI is reshaping the way businesses operate and opening up new possibilities for growth.

Data 147
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Governance: Transforming Organizational Culture

Tom Spencer

In the context of business, these decisions are forged through meetings involving key stakeholders where strategic, operational, and performance-related topics are discussed and debated. Effective governance also impacts employee commitment to ethical conduct.