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Case Study: When You Have to Choose Between Core and New Customers

Harvard Business

Alan Kurtz, MMC’s chief operating officer, was standing off to the side, and she moved to join him, but a racer intercepted her. Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. ” he asked.

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3 Tactics for Accelerating Company Performance Despite an Economic Downturn

Organizational Talent Consulting

Only operating in the short term or taking too much risk and gambling on one specific future are frequent traps leaders fall into when facing economic uncertainty. In the following video, Dr. Chermack provides an overview of the process using a small business case study. Performance Accelerator 1: Scenario Planning.

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Marketing Mix Modeling MMM (Part 2 of 3)

Tom Spencer

Advertising measures: Money spent on media advertising is seldom useful by itself. The media advertising must be translated into television GRP ( gross rating point ) equivalents, or some other common “currency.” The money spent by specific media type is another way of weighting media input as variables.

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Pizza Hut is the Most Recent in “Fast Food Disgusts”, But Is It a Crisis?

Melissa Agnes

Although it’s been reported that Pizza Hut released the below official statement in response, I myself did not come across any communications by Pizza Hut, whether on their corporate website or social media channels. Case Studies' appeared first on Agnes + Day.

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Outsourcing vs. managed services: Knowing the difference will save you time and money

1 to 1

Instead of supporting a few business processes, a managed services provider provides end-to-end operational support and enhancements for a seamless end-user experience. CXaaS operations are typically managed by a third-party partner on behalf of a brand. What are the top reasons to work with a managed services provider?

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A Crisis Management Success Story: AppFirst

Melissa Agnes

That erroneously triggered an email from us informing them that their account was no longer active and, if they wanted to keep using our product and view their IT operational data, they would need to enter their credit card to regain service. Indeed, there was a lot of buzz on social media, but not with the sentiments I had feared.

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What Instructional Design Theories Work Best With Online Training?

Clarity Consultants

Here are 3 instructional design models that have proven to operate well in the modern age of online training courses. Provide guidance through examples, case studies, and other instructional support. It provides deep resources and easy access to corporate training that companies have quickly found great value in.