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IMC USA 2017 Conference Open for Registration!

IMC USA

Register Today for the 2017 IMC USA Consulting Conference! I am pleased to announce the IMC USA 2017 Annual Consulting Conference: Building Your Practice and Adding Value for Clients. Connect, Learn, Grow at IMC USA Conference 2017! Our 2017 Conference Venue. Atlanta Attractions.

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Servant Leadership: The Unstoppable Force for Greatness

Rick Conlow

Managers are poorly trained and disengaged from executive leadership. The negative bottom-line results equal lower customer service, quality, productivity, and sales. The tech industry laid of tens of thousands of people recently. The tech industry laid of tens of thousands of people recently. Yet, they lost their jobs.

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Servant Leadership: The Unstoppable Force for Greatness

Rick Conlow

Managers are poorly trained and disengaged from executive leadership. The negative bottom-line results equal lower customer service, quality, productivity, and sales. The tech industry laid of tens of thousands of people recently. The tech industry laid of tens of thousands of people recently. Yet, they lost their jobs.

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Fourth Industrial Revolution: Robots, Artificial Intelligence Will Destroy 5.1 Million Jobs by 2020

MishTalk

Fourth Industrial Revolution Coming A new study on the " Future of Jobs " by the World Economic Forum at Davos claims a Fourth Industrial Revolution is Coming. The Fourth Industrial Revolution includes developments artificial intelligence, robotics, nanotechnology, 3-D printing, genetics, and biotechnology.

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Captive Center vs. Outsourcing: How to Pick the Right One for your Customer Service Needs

1 to 1

These centers are often where customers interact with a brand more directly, and their experiences can bring swift consequences: positive experiences can lead to sales and repeat business, while negative ones can turn customers off a brand for good. These days, more is expected of service and sales associates than ever before.

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When Selling, Ask Questions, Rank Your Prospects … and Listen!

Emerson Consulting Group

Too often otherwise good sales reps fail because they just haven’t learned to stop talking and start listening. The objective of basic sales questions is to identify what your prospect actually wants. By asking more questions and listening even more, you can take any sales conversation to a higher level. By Ken Lizotte CMC.

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Asian Americans Are the Least Likely Group in the U.S. to Be Promoted to Management

Harvard Business

This was a key finding in a 2017 report we coauthored for the Ascend Foundation ( “The Illusion of Asian Success” ), analyzing EEOC data on Silicon Valley’s management pipeline. These issues aren’t confined to the tech industry. The list of industries goes on. Across the country, the results are the same.

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