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Bridging the Gap: From the Consulting Industry to the Management Consulting Profession

Effective Managers

In the world of consulting, a distinction is often overlooked: the difference between the industry at large and the profession of management consulting. Understanding the Consulting Industry The consulting industry is broad and diverse, encompassing a wide range of services, expertise, and methodologies.

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Tailoring the ISO 20700 Checklist to Your Consulting Projects

Effective Managers

Adapting to Industry Specifications Different industries have unique challenges and requirements. To complement the checklist, ICMCI offers specialized training programs delivered by accredited trainers. To learn more about ICMCI’s ISO 20700 Checklist Training, click here.

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How Robots and AI Are Changing Job Training

Harvard Business

Matt Beane, assistant professor at the University of California, Santa Barbara, finds that robots, machine learning, and AI are changing how we train for our jobs — not just how we do them. He says this trend is emerging in many industries, from finance to law enforcement to education.

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Achieving Customer Experience Leadership

Rick Conlow

This customer experience training video will share the state-of-the-art in the field. Leaders focus more on their industry, finances, profitability, and marketing, they are not experts in helping customers. You will learn about: Current industry results 10 reasons companies fail to get better. Most try and end up failing.

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Achieving and Sustaining Customer Experience Leadership

Rick Conlow

This customer experience training video will share the state of the art in the field. However, executives are focused on their industry, finances, marketing, and profitability. Today, to lead in an industry a company must be stellar in their online marketing and any customer contact digitally or personal.

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Ethical Implications of AI in Consulting: A Deep Dive

Tom Spencer

This is the sixth of a seven-part series looking at artificial intelligence and its implications for the consulting industry. AI systems are only as unbiased as the data they are trained on, and if the data is biased, the AI will reflect that bias.

Ethics 88
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Why Do Management Consulting Firms Hire MBAs?

Steve Shu Consulting

As I see it, the traditional segment of the management consulting industry values MBAs primarily because it facilitates a plug-and-play kind of model where people are interchangeable and can start working on a broad swathe of business problems.