article thumbnail

5 Keys to Firing an Employee Humanely NOT Horrifically

Rick Conlow

This management training video will give you five keys to firing someone. Secondly, do a great job of training and coaching employees. See my leadership video training, 10 Success Secrets of Great Managers. See my leadership video training, 10 Success Secrets of Great Managers. How to Prevent Firing an Employee.

article thumbnail

"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

For example, the global chemical company Chermours used process mining to analyze their order-to-cash process: It took the process mining effort four months to uncover how the actual process was performing (not just what the ERP documentation stated). Gee, that sounds terrific.

Software 124
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

In search of familiarity

Seth Godin Blog

Most people have been trained to come to work in search of familiarity and competence. Kodak failed because it was a chemical company and a bureaucracy, filled with people eager to do what they did yesterday. Of course, most of the 47,000 people who work for Aetna don't do anything that's specifically insurance-y.

article thumbnail

Customer Signals for Adapting Experiences

1 to 1

A chemical manufacturer with a solid customer listening program noticed an uptick in complaints about pricing. It learned that some distributors were selling chemicals for applications in markets better served by off-the-shelf, commodity products. scientists to help innovative clients discover new applications for the chemicals).

article thumbnail

Sales Reps, Stop Asking Leading Questions

Harvard Business

I recently had a conversation about this with the director of purchasing at one of my client companies who told me: “I can always tell when a rep has been through sales training, because instead of launching in to a pitch, they launch into a list of questions.”

Sales 42
article thumbnail

A Survey of 1,700 Companies Reveals Common B2B Pricing Mistakes

Harvard Business

invest in ongoing development of capabilities among the sales and pricing teams through training and tools. Training and Tools — Often Afterthoughts — Can Have a Big Payoff. Top-performing firms invest in building the capabilities of the pricing team through training and forums to share best practices.

B2B 38
article thumbnail

AlixPartners Interviews and Culture

Management Consulted

Another knock-on effect of working with a bunch of gurus is that meaningful on the job training is often hard to come across. 3 in the chemicals and pharma sector – brand eins. Leadership & Organizational Effectiveness. Turnaround & Restructuring. Effectiveness. Industries. Aerospace & Defense. Automotive. Healthcare.