Seth Godin Blog

OCTOBER 5, 2018

They don’t want to spend the resources to expose their decision-makers and creators to the people who actually use the product or service, so they build a moat around them. If they had talent, they’d make you go away without actually being upset. All they seek to learn is, “how cheap can we mollify customers?”

Airlines 29

Airlines Education System Software 29

Harvard Business

JULY 22, 2016

Organizations that manage digital networks (we call them network orchestrators) are different from traditional product and service providers. Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. Many big organizations even help incubate startups in their industry.

Real Estate 28

Real Estate Talent System Tools 28

Harvard Business

DECEMBER 20, 2016

And this is not just the superconsumers outside your organization who are passionate about your products and services. And they’re sure to have great ideas about how to improve your products and business. There can be a lot of stress in this industry. With superconsumers, this is actually straightforward. Unlocking Energy.

Energy 28

Energy Airlines Culture Retail 28

Consultant Ninja

MAY 4, 2009

Equity Private reflects the worst of the PE industry - an incredibly intelligent person focusing their talents on convincing others that they are the smarter than anyone else through the use of intellectual bullying.". I can only assume that EP left the industry to go into journalism, given the volume of writings. at 2:08 PM.

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Consulting Oliver Wyman Analysis Airlines 100

Harvard Business

DECEMBER 4, 2017

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. A similar problem exists with phishing.

Data 30

Data ROI System Education 30

Harvard Business

SEPTEMBER 29, 2017

But according to data from industries including academia, health care, technology, manufacturing, retail, sports, and business services, people are actually “unconsciously incompetent” in a typical 20% to 40% of areas critical to their performance. A great example comes from the aviation industry.

How To 28

How To Training Training Education 28

Harvard Business

JANUARY 19, 2018

The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on. He has accumulated a unique mix of deep knowledge of the organization, the industry, and how to work with Stefano Pessina, the company’s executive chairman.

Strategy 28

Strategy Strategy Strategy& Chemicals 28

Henman Performance Executive

NOVEMBER 23, 2010

A well-conceived change effort, therefore, needs to protect core principles, the enduring character of an organization—the consistent identity that transcends trends, technology, product line, or services. The Pony Express did not become the railroad, and the railroad did not become the airlines. Talent Management. Teambuilding.

Culture 28

Culture Airlines Operations Industry 28

Harvard Business

FEBRUARY 27, 2017

Meanwhile, business was free to focus on generating growth, productivity, innovation, and, ultimately, societal wealth. Software, sensors, and analytics are shifting value creation from stand-alone products to combinations of products and services. “Inside AT&T’s Talent Overhaul” 5. Related Video.

Education 28

Education Enterprise Productivity Examples 28

Harvard Business

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. Show customers barely-working products with rough edges?

Company 28

Company Airlines Survey Methodologies 28

Harvard Business

MAY 25, 2016

The first use case involves predicting demand for consumer products that are in the “long tail” of consumption. This method works well for popular products in large regions but tends to fail when data gets thin because random noise overwhelms the underlying signal. Predicting demand.

Data 44

Data Advertising Operations Case Study 44

Harvard Business

MAY 25, 2018

(Our own consulting industry is the poster child for this phenomenon.) Likewise, the airlines have demonstrated that well-constructed alliances can be a powerful way to build market position and capitalize on scale. Joint venture deals, for example, actually show returns similar to those of the best acquisitions.

Insurance 28

Insurance Insurance Accenture Bain 28

Harvard Business

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. If your culture and brand are mismatched, you can end up with happy, productive employees who produce the wrong results.

Culture 28

Culture Company Cash Flow Operations 28

Harvard Business

DECEMBER 20, 2016

It was a productive 12 months, to say the least. The UN also agreed to slash emissions from the airline industry. Others want to attract and retain diverse talent. IKEA is expanding its circular offerings like reselling used furniture and creating new products from leftover textiles. Then came 2016.

Energy 28

Energy Chemicals Banking Financial 28