article thumbnail

Unemployed Agilists: Review the Hype Cycle & Your Agility to Help You Manage Future Job Changes, Part 4

Johanna Rothman

We can't get something for nothing, and agility requires that managers change the culture. When managers do not change the culture, they cannot reap all the benefits of agility. But when managers cannot change and, as a result, do not change the culture? And use the flow metrics so you can see progress.

Agile 96
article thumbnail

Transformational Leadership: Changing Culture to Fuel Financial Success

Organizational Talent Consulting

An Examination of the Importance of Leadership Behaviors and Attributes on Shaping Culture Executive Summary Organizational culture is a critical factor in financially successful companies. But culture change is often overwhelming and elusive. Section three focuses on proven approaches to architect organizational culture.

Culture 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Mergers & Acquisitions: The Importance of Creating a Shared Culture

Organizational Talent Consulting

Culture is acutely critical during notable changes, such as M&As, which offer an opportunity for a renewed start on culture. When two organizations combine through mergers and acquisitions for economic reasons, it is doubtful that the two cultures will remain precisely the same.

Culture 52
article thumbnail

CSR: Collaborating with NPOs for Positive Social Impact

Tom Spencer

According to a Harvard study , around 90% of companies on the S&P 500 published a CSR report in 2019, compared to just 20% in 2011. Measurable Impact Partnering with a non-profit that has measurable metrics for success is crucial to ensuring that the partnership has a meaningful impact.

article thumbnail

Understanding Yourself to Lead Others Better

Organizational Talent Consulting

In today's increasingly complex and culturally-diverse workplace , leaders that are able to perceive, assess, and regulate their own and others' emotions accurately are able to better leverage diversity and create team cohesion⁠. Look inside, and you will find yourself.” What is your real self-awareness challenge? References Bratton, V.,

article thumbnail

How Avaya Turned Around Its Customer Ratings

Harvard Business

In 2011 Avaya had a major likability problem, and the according market performance you would expect. Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth.

article thumbnail

What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.