Harvard Business

JUNE 7, 2016

In a survey of 54 of the world’s leading brands, almost all of them reported that consumers are showing increasing care about sustainable lifestyles. At the same time, surveys on consumers in the US and UK show that they also care about minimizing energy use and reducing waste. Enormous opportunities also lie with e-waste.

Company 28

Company Apparel Retail Metrics 28

Harvard Business

OCTOBER 6, 2016

To help them in their new roles, companies spend almost $14 billion a year on courses, books, videos, coaches, tests, and executive education programs — and such spending rose 10% last year. Organizations are continuously promoting people into management, and those new leaders struggle with the transition.

Leadership 45

Leadership Deloitte Culture Pharmaceuticals 45

Organizational Talent Consulting

FEBRUARY 13, 2023

If you have nine minutes, the following video captures the essence of the meaning behind the definition used by St. Although the video does not use a workplace example, the intent of willing the good of the other is shown. It is a radically different paradigm from a transactional worldview of the workplace. Thomas Aquinas.

Journal 10

Journal Leadership Development Video 10

Harvard Business

AUGUST 29, 2016

Many companies are busy mapping their customer experience and tracking customer activity across physical stores, call centers, e-commerce sites, and social media, gathering mountains of data from their own surveys, customer tracking systems, loyalty programs, and third-party providers.

Retail 51

Retail Apparel Financial ROI 51

Harvard Business

OCTOBER 1, 2018

But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. Related Video. In addition, the average person who creates viral content, such as much-watched videos or social posts, could receive compensation for every click. RyanJLane/Getty Images.

Marketing 39

Marketing Advertising Media Video 39

Harvard Business

JULY 25, 2016

A recent CMO Survey indicates that marketers plan to double their spending on social media in the next five years. Measuring in-store sales is harder but can be done with offer codes, surveys, or scanner data. All these KPIs can be collected and organized in a simple social media metrics table. Laura Schneider for HBR.

Media 28

Media Strategy Strategy Strategy& 28

Harvard Business

DECEMBER 9, 2016

Our virtual care strategy began with video-based visits for outpatients with chronic diseases. We outfitted exam rooms and provider offices with cameras and trained the providers how to use a secure video platform to connect with patients remotely, while designing practice workflows to effectively move patients through the program.

Healthcare 28

Healthcare Video Efficiency Consulting 28

Harvard Business

MARCH 22, 2017

The metrics also changed. For Equinix, surveys revealed that a third of employees were not confident explaining its company story. However, recently they began to take a more holistic approach, focusing on lifetime value and their most profitable segment, the “fashionable spender.” The results?

Marketing 49

Marketing Agile Fashion Sales 49

Management Consulted

SEPTEMBER 25, 2016

The Net Promoter Score is a customer loyalty metric originally formulated by Fred Reichheld, Bain & Company, and Satmetrix in 2003. Because customers are key to bringing about this change, customer satisfaction metrics helps to see the true story. All NPS surveys are short and sweet. WHY READ IT? QUICK OVERVIEW.

Bain 100

Bain Survey Banking Metrics 100

Harvard Business

JULY 13, 2016

Identify the right metrics. In the digital membership economy, the metrics best apt to indicate success are more likely to be around member churn and engagement. Today, streaming is a more efficient way for me to access professionally created video content, and Netflix provides me with streaming.

Cash Flow 28

Cash Flow Survey Metrics Accenture 28

Harvard Business

MAY 7, 2018

Bain & Company, in partnership with Google, surveyed nearly 1,700 global marketing and media decision makers to learn more about the value they’re gaining from investments in digital information and technology. Downey: You surveyed marketers in North America, Europe, Australia and Japan.

Data 28

Data Marketing Bain Media 28

Harvard Business

OCTOBER 17, 2017

PFK tracks data across all the more than 20 AHRQ Pediatric Quality Indicators , as well as metrics on utilization , which has led to improved quality of care and cost savings among its Medicaid population of children. PFK is now working on expanding its strategy to address the health needs of children with disabilities.

Metrics 37

Metrics Efficiency System Development 37

CaseInterview.com

FEBRUARY 7, 2019

More than 90% of surveyed employees on Glassdoor would recommend Oliver Wyman to their friends; 98% approve of the CEO. Out of employees surveyed online, 81% called Roland Berger a “great” consulting firm to work for; 86% said they would recommend it to a friend; 89% were proud to have it on a resume. Employee Satisfaction.

Oliver Wyman 81

Oliver Wyman Boston Consulting Group Consulting Bain 81

Harvard Business

JANUARY 20, 2017

Teams were told that an expert from the United States would be watching them remotely (with video) and would occasionally comment and advise them. The teams exposed to rudeness displayed lower capabilities in all diagnostic and procedural performance metrics, markedly diminishing the infant’s chances of survival.

Training 28

Training Training Study Film 28

Harvard Business

MARCH 6, 2017

” Related Video. See More Videos > See More Videos > For individuals, younger workers see a flatter world and prioritize international experiences and mobility for career development. So you don’t have a group of leaders that doesn’t have anything in common with their customers.”

Metrics 52

Metrics Comparison Talent Financial 52