Fix Your Social Media Strategy by Taking It Back to Basics
Harvard Business
JULY 25, 2016
A recent CMO Survey indicates that marketers plan to double their spending on social media in the next five years. Measuring in-store sales is harder but can be done with offer codes, surveys, or scanner data. All these KPIs can be collected and organized in a simple social media metrics table. Laura Schneider for HBR.
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