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The ROI of eLearning: Measuring the Impact of Online Training on Organizational Success

Clarity Consultants

How Do eLearning Consultants Measure the Results of Online Training Securing the strongest possible return on investment (ROI) when offering online training to employees is a common goal for businesses. Fortunately, by partnering with experienced eLearning consultants, achieving a high ROI is straightforward.

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An Emotional Connection Matters More than Customer Satisfaction

Harvard Business

Many companies are busy mapping their customer experience and tracking customer activity across physical stores, call centers, e-commerce sites, and social media, gathering mountains of data from their own surveys, customer tracking systems, loyalty programs, and third-party providers.

Retail 43
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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. Related Video. In addition, the average person who creates viral content, such as much-watched videos or social posts, could receive compensation for every click. RyanJLane/Getty Images.

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What Creativity in Marketing Looks Like Today

Harvard Business

Each outbound communication is measured individually for immediate ROI. The metrics also changed. For Equinix, surveys revealed that a third of employees were not confident explaining its company story. The company introduced an internal ambassador program for its more than 6,000 employees.