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How Smart Speakers Are Poised to Reinvent the Travel Industry

Harvard Business

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. People can even book flights through voice-enabled Google Search. Adopting AI.

Travel 32
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5 Reasons Why Consulting Jobs are Not As Glamorous As Advertised

Tom Spencer

Ever since I started my undergraduate degree, I was keen on securing a job in strategy consulting. On top of that, travelling every week is a lot less romantic than it sounds. Sure, you may be flying business class and staying at some of the finest hotels. This ultimately leads to a steep learning curve. Project range.

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Achieving Startup Success via Product-Market Fit

Tom Spencer

For example, Southwest Airlines competes directly with Delta and American Airlines, but also competes with car travel because of its unique business model. For example, the hotel industry was disrupted by Airbnb , which achieved product-market fit soon after launch. Another hidden substitute is for the customer to do nothing at all.

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What Nursing Parents Need to Know About Pumping During Work Travel

Harvard Business

But if the new parent’s return involves business travel, and that parent has chosen to nurse, it’s even more complicated. While it’s common for new parents to feel stressed about juggling life at work and home, for a pumping, traveling parent the stress can be heightened. Become a Travel-Logistics Master.

Travel 34
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The Secret Sauce to a Superior Customer Experience

Rick Conlow

I travel often. When I got to my hotel, the clerk seemed annoyed with me. Research shows us that the top service companies have higher sales growth and profits over time. A superior customer experience is rare. As a result, I live the best and worst customer experience’s companies have to offer.

Survey 98
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More Universities Need to Teach Sales

Harvard Business

For decades, Sales and Academia remained worlds apart and the business world did fine. But Sales is changing, Academia is out of touch, and this is bad for business and the academy. Sales was traditionally seen as a form of service work, with an emphasis primarily on developing moral character.

Sales 28
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Your Mobile Strategy Can’t Just Be About Phones

Harvard Business

To get there, companies should take the time to level-set their efforts with three strategic exercises: Reexamine your goals and strategy. With more and more options for mobile interactions, businesses all too often get their digital strategy wrong — or don’t reassess it often enough. Insight Center. Think about Airbnb.